Deiter Bros. Heating Cooling Energy

Other than Terry coming to our home an hour and a half early (office mistake not his), my husband and I were very pleased with his service. He was knowledgeable about our Buderus Oil Boiler, and he offered tips on how to maintain it.

The technician was to change out the old propane gas tank and set up a new tank and connect to the fireplace. I was very satisfied.
Thank you.

Very respectful, knowledgable and funny. All our answers were answered, left everything clean and explained all the procces to us. We recommend him

I cannot emphasize enough how amazing it was to work with Deiter Bros! My wife and I were stuck with an old AC unit and needed help. They picked up on the first call and scheduled us immediately! Keith Noble was our technician and I would recommend him to anyone. He was professional, helpful, intelligent, and FAST! We are planning to replace our entire unit and add mini splits. Keith and his staff are the reason I’m so confident to go back to Deiter Bros for this project. They have earned a customer for life!

I have used Deiter Bros twice now and I have been quite appreciative with their service. From the initial call to the tech coming out everyone has been professional and wonderful. They have been quick on getting out to help me and when they are here they are nice, professional and take the time to explain things to you. I would definitely recommend to anyone.

Excellent customer service from my first phone call until the job was finished. The technician, Daniel, arrived promptly (as scheduled) and addressed the problem (oil boiler /circulator) completely. He was respectful and friendly, and patiently answered all of my questions. Excellent experience, as usual, with Deiter Bros.

My oil boiler has not been inspected in 6+ years on the home I recently purchased. I figured I would contact Deiter Bros (even after being warned about this company) because they are so local. Called in early October got scheduled in early November. Tech that was scheduled didn’t show up. I got a call a couple days later and was informed that it was because the tech quit. I was rescheduled for a week later. Again the tech never showed up. I reached out the following business day to resolve the issue and was told that they would call me back once they figure out what happened. I waited a couple days didn’t hear back so I called agian. I explained the situation and the lady on the phone unprofessionally told me they still don’t know what happened and that they would call back. It’s been one week sense I called last and still have no idea if or when I will have a service done with this company. I have decided to go with another company. If you try this company I hope you have better luck.

VERY poor communication. I had to continually pressure to get the work I was promised and quoted. I needed to show the quote to the install team to indicate what was promised! They were not briefed at all on the job. Wrong materials were routinely sent with them. Insufficient manpower sent to do the job right and on time. Extra visits were required. Field team was good but hampered by poor communication with salesman and install manager. Salesman was BAD... hear he has since left, but ruined Deiter Bros. reputation in his wake.

Just had my boiler serviced, Colton did an excellent job, very knowledgeable and answered all of our questions. Keep up the good work! We have received service from Deiter Bros. for 15 years, and the quality of work is still great.

We had our water heater replaced by Andrew and Keith from Deiter Bros. Great professional service! Quality work!
Andrew and Keith installed the water heater, cleaned up, then took the time to explain the system and answer all my questions! Thanks!! I was also told if I have any more questions - just give them a call!!
Extra Bonus - When you call Deiter Bros business you get a person not a machine!! Very Satisfied customer!