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Deiter Bros. Heating Cooling Energy Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Annie Osika

We have old furnaces. Mike is very knowledgeable and keeps them running as efficiently as possible!

Judy Szuchyt

Terry at Deiter Bros. always does an excellent job servicing our oil burner. We have a finicky burner and he has the expertise to keep it running beautifully. Very happy with Deiter Bros. service.

Jose Burgos

Very professional and patient. Answered all my questions. Great service

Brian Ross

Terry was an absolute pleasure. Very nice person and easy to talk to. Fixed up the unit quick and also gave me advice on sink repair...added bonus! Thanks again

Amber Hart

They have been really good to us over the 7 years we have lived in our house. They have helped us several times when our heat has gone out. They have also helped with the maintenance of our air conditioner. The payment plans they offer have been great. It also includes the yearly checking of our burner/boiler. Very happy with their service.

Brooks Kranich

System wasn’t working properly, Vinny came out to diagnose the issue and was prompt, courteous and gave us options.

Heather Henry

Dieter brothers supplied propane services for our home. There were tanks in 2 separate locations on the property. We only had 2 deliveries a year which was sufficient. The contract was in my mom's name and all was fine until she passed away. Once we then called to find out what my mom's bill entailed and to schedule a fill up we were told they are no longer servicing our area. They wouldn't write up a new contract for us in our names. We requested that they at least give us time to find a new provider. They gave us 2 weeks! It took 1.5 weeks just to get an estimate from one new provider! And if you've tried to schedule any service at all lately it often takes weeks to get actual service and sometimes months!!! We are now forced to go with that first provider because they just came to get the tanks and of course the gas that was already paid for with it. We would've gladly worked with them.... Paid off the bill (in my mom's name) and switched since they no longer wanted to come here to deliver gas.... IF they gave us the courtesy and time enough to get new services established. As is, this company just left a really bad taste in my mouth after losing my mom. Most places of business I've had to deal with because of her death we're very compassionate and responsive.... That is not what I found here at Dieter Bros. Just not a happy customer Dieter Bros.....I will add however that the service people who came to the house were always kind. This I believe is a business decision from higher ups who just don't care about people. Yes this is everywhere today but I still don't condone it.

L'Aura Hladik Hoffman

500 gallon propane tank placed and installed. Excellent job especially considering our challenging driveway.

Janice Weninger

The gentleman that came to the house was professional and polite. He cleaned and inspected my system and noted a few things should be replaced to continue that the furnace will be in good working condition.

Debra Swanson

Needed a leak repaired. The service rep was on time, professional, and friendly.
Problem appears to be resolved and was done in a timely manner.

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