Efficiency Heating & Cooling Company

Austin and David came out and installed a new AC unit and thermostat for me today. They were right on time, very efficient, very informative, and most of all very friendly and respectful. Sometimes older people need extra explanations, and they took the time to make sure I understood exactly how everything worked. So now I’m sitting here enjoying my nice cool house. Thanks again to everyone at efficiency, heating and air conditioning for their wonderful service.

These guys are very reliable and professional. Austin and Dietrich (and another gentleman whose name I forget) know their stuff, communicates well and were pleasant to interact with. I do feel like I overpaid for the job but I couldn’t be happier with the timeliness and professional quality of the work.

Efficiency Heating was great from start to finish. We were able to get someone out to quote a new A/C in a few days. Jason our estimator was very thorough and gave us many options as to type of unit and financing. He even answered questions via text and email after he left. Our installers Kellen and Matt were also excellent! We knew exactly when they were going to arrive and they did all of the work in one day. A pleasure to work with and very respectful of our time and our home. We’ll use Efficiency for all our HVAC needs going forward.

Had a very good experience working with Efficiency. Jason helped us pick out a new furnace & AC that best fit our needs. Austin & his crew did a great job installing everything. High quality products & high quality installation work!

Johnny and Kellen were the most positive, quick and efficient team I have ever had the opportunity to have on my property.

Their knowledge and customer-centric approach to all solutions and processes during the installation of our new electric Mitsubishi heat pump was exceptional! Not to mention their professional and insightful knowledge of everything to do with our existing HVAC system. Absolutely amazing!

Five stars-plus for Efficiency Heating & Cooling!

Could not be happier with Dietrich and Trey and Efficiency Heating. Diagnosis completed and parts ordered quickly. Arrived on time. Dietrich and Trey kept us informed about what was going on..We are repeat customers of Efficiency Heating and will continue to be their customers.

Called them when my AC stopped blowing cold at 9am, the technician arrived 1.5 hours later. Extremely professional and diagnosed the problem in 5 minutes. Had it fixed and bowing cold an hour later. 10/10 would highly recommend.

I chose Efficiency H&C primarily because of all the estimates I got for a new high-efficiency furnace and thermostat, Jason was the most responsive (super quick) and helpful with my follow-up questions...and I had a lot of them. On installation day, one of the installers, Johnny, actually showed up a little early and was joined shortly by Austin. Two very nice guys who didn’t mess around, answered all my questions and kept me informed of the work progress throughout the day. At the end, Johnny then walked me through the new thermostat operation. The unit is working well and I’m confident based on my experience so far that someone will quickly respond should any issues arise.

If I had one suggestion, it’s that if a company is recommending using furnace filters (those closest to the furnace, I guess also referred to as air-handler filters), confirm before install day if it’s feasible based on your existing set-up/ductwork to accommodate a standard-size air filter. I already had a return air vent in my hallway which I’ve put filters in for years so I had that option, but since all the vendors I met with talked about using a furnace filter, I thought I'd give it a try. Since it wasn't going to be possible to fit a standard-size air filter without some difficulty, I assume all the vendors would have run into the same problem. So we made the decision to stick with my current hallway return for filtering, which was fine with me. But I’d ask the question and confirm the plan ahead of time.

Detrich, and Trey were excellent technicians, pleasant and polite. Honestly fun to talk with as well. Have had work with both Trey, and Detrich in the past and always make the experience enjoyable. Thank you and your company for having such great technitians.
Lee H.

We have been loyal customers of Efficiency Heating and Cooling for several years. Their workers just installed an AC system in our house. They were very professional and provided outstanding service. The two installers, Johnny D. and Dietrich, were highly knowledgeable, skilled, prompt, and courteous through the whole experience. Hats off to them and the company for which the work. OUTSTANDING!