Kevin Cohen Plumbing

Quick, clean, polite and a job very well done. Enjoyed how tech-savy they are with their bidding, invoices and payments (all on a tablet). Made this very quick and simple on my part. They also offer 10% discount if you pay cash or check!

Technician Nate came out to inspect a bathroom faucet pipe that had rotted out and lost its thread. After giving us a thorough synopsis of best case to worst case scenarios, he was able to successfully swap out the old pipe for new with no hassles. Upon our bringing other problem areas needing attention to his attention, Nate continued in his work- going over and beyond- in an effort to leave our home free of plumbing issues. Would highly recommend this company for quality of work and value at a very reasonable cost.

Poor service. They did a job fixing a leak in the bathroom guy couldnt figure out how to install the new sink properly had to come back twice still not fixed. Now im doing it myself and called to ask them a question about what they did lady on the phone was rude about how busy they were and they don't answer questions even if i did pay them for nothing.

Rich was on-time, professional, and skilled at performing the repair. I am very happy with the work. 2 hours and I paid $350. A little pricey but the work was important enough I was willing to pay for it. Thank you

Chose them because of their rating. However, when I called to request an house call. The receptionist asked me how old my water heater was. when I told her, she made the conclusion "so... your water heater is old enough so we would have to replace it. If we tried to fix it, we couldn't guarantee our work. But I can have someone come out and give a cost to replace it?" Didn't know she was capable of diagnosing my problem over the phone.

Was able to schedule appointment for next day. Friendly technicians showed up on time, were quick and thorough in completing the job. Text and email messages announced arrival, including pictures of both people who would be coming.

We had a water heater short out on a friday. Kevin Cohen was able to get Josh over that night to remove and replace our water heater. Josh was knowledgable and courteous. Our water heater was installed and running that night! Thank you for having someone over on such notice and having someone like josh who was dedicated to his job and company.

Steer clear of this company. At first I was so impressed by this plumbing company. I am out of town and my faucet breaks. In one hour, the service person diagnosed the leak under my kitchen sink as a broken faucet, checked my washer and replaced a faucet in my bathroom. The best $129. I ever spent...or so I thought. Upon returning to town I schedule them to return and replace the "broken" faucet in the kitchen. They did not send the same gentleman out. That was my first mistake. I literally found him wondering around my front hall lost - twice. He informed me he could not install the faucet because the countertop was too thick...when I suggested he drill the hole deeper...it was a revelation...but, he wasn't sure he could do it. This really should have been when I pulled the plug on this fiasco, but I was still convinced these incompetent idiots were "good plumbers". I was beginning to wonder if this guy was a real plumber. I was later to learn he wasn't a trained service plumber...just somebody from the office whom they sent out. Next, I asked him to take a look at a drippy faucet in the bath tub. I came in about twenty minutes later to find he had disassembled the entire faucet, knobs, and shower head....and that he did not have the "parts" to put it back together. After four hours, he left leaving my house in shambles. That is when I called the service manager and was informed he wasn't a service plumber...surprise surprise. I informed the manager I was not going to pay for 4 hours labor just because they sent someone out who did not know what he was doing. He said my bill would be adjusted. The next day they sent someone out to put my house back together. It took them 1.5 hours...all over a drippy faucet. I received a bill in the mail for $495.00....to replace a faucet and look at a drippy faucet. I was outraged. But, the story gets even better. After I calmed down, I sent them a check In Sept 2015. I never noticed...but the check was never cashed. This month August 2016, the turned me over to a collection agency. NEVER use this company...you can fix it better yourself. Oh, I almost forgot...the kitchen faucet was not the source of the leak and I had to call another plumber to fix a month later it at a cost of $250.00....

Ok here is the scoop. Kevin Cohen plumbing has good plumbers but they will cost you three to four times the competition get a second quote because they overcharge. I will never use them again total rip off and very sad they take advantage of people like that. I can't believe how stupid I was to use them without getting another quote in the past. This time I needed a shower valve and head installed they quoted me $788 so I called Chapman plumbing and the job was done for $193 I really hope you stay away from this predatory company.

They're amazing. The specialist talked everything through with me and was really generous with his time. I always appreciate how up-front they are with cost. I wouldn't call anyone else!