The service was great! Austin was so polite and professional. He answered every question we had and I mean every question! He walked us through the whole process and helped us understand our options. He even gave us a quote to repair a broken pipe as well as maintenance advice. I will also add that I really appreciated that the company sent me a picture of who was showing up to my house before they arrived. Thanks Pippin Brothers Inc. I will be using you guys for other services and recommend you guys.
This company is amazing! They came within an hour of my call to address water seeping up through my floorboards. Shane found and fixed the issue quickly and was very professional. The price was very reasonable as well. Thanks Shane from Pippin Brothers if I ever need home repair services again y'all will be the first place I call!
Trust these guys. I’ve had them out twice for separate issues and was VERY pleased both times. Chris was extremely polite and professional. They work clean, quiet, and timely. The price was a bit high in my opinion, but you’re paying for the peace of mind that the job will get done correctly. If you want cheap, call Bubba down the road and deal with the consequences later.
Plumbing. Saturday pm, everything was coming up through the floorboards. Called and they sent Austin out asap. Both he and Pippin Bros were very upfront about after hours charges. He cleared up the mess, did some additional exploration and explained the problem clearly. He explained causes, how to repair and offered a variety of solutions ranging from low to total fix it price. I was very impressed, both with his work and his overall appearance and attitude. I have used Pippen Bros for some time and their staff are both competent and courteous and respectful. Highly recommend!!
Dustin from Pippin Brothers was a great technician. He was prompt, knowledgeable and took the time to explain what was wrong with the AC unit and gave us options to fix the outside unit. Great customer service as always.
I highly recommend Pippin Brothers. The customer service is amazing. We reached out because our toilet kept running and the water valve was not shutting down. Was given a next day appointment. I was reached out since an available technician could come sooner than scheduled and I was pleased. Austin was the technician who came to my home. He was friendly and kept me informed about what he was doing along the way. He did a great job. He fixed both problem the same day of visit. Thank you Austin Smith for respecting my cover shoe request with no hesitation.
David McClure was very professional and informative he really helped me understand where my problem was and gave me a fair estimate on my plumbing problems I'd recommend pippin brothers for anyone who would need assistance on their home. Also they got the job done and I was very satisfied with their work.
Austin from Pippin Brothers is fantastic! He represents the company in a friendly and very professional manner. Austin does thorough work and is most knowledgeable about his craft. He doesn't hesitate to answer my questions. I am glad Pippin Brothers has this high caliber man in their employ.
We appreciate the high quality service we received from Pippin Brothers. Everytime, we had timely responses and each Technician is friendly, polite and knowledgeable. They provide first class service with a small town kindness.
Dustin was very professional and answered all my questions. He isolated my A/C problem within minutes after arriving on site. I am very pleased with the service provided!
cara marie kramer
The service was great! Austin was so polite and professional. He answered every question we had and I mean every question! He walked us through the whole process and helped us understand our options. He even gave us a quote to repair a broken pipe as well as maintenance advice. I will also add that I really appreciated that the company sent me a picture of who was showing up to my house before they arrived. Thanks Pippin Brothers Inc. I will be using you guys for other services and recommend you guys.
Mamatass Richard
This company is amazing! They came within an hour of my call to address water seeping up through my floorboards. Shane found and fixed the issue quickly and was very professional. The price was very reasonable as well. Thanks Shane from Pippin Brothers if I ever need home repair services again y'all will be the first place I call!
Silver
Trust these guys. I’ve had them out twice for separate issues and was VERY pleased both times. Chris was extremely polite and professional. They work clean, quiet, and timely. The price was a bit high in my opinion, but you’re paying for the peace of mind that the job will get done correctly. If you want cheap, call Bubba down the road and deal with the consequences later.
Patricia Routon
Plumbing. Saturday pm, everything was coming up through the floorboards. Called and they sent Austin out asap. Both he and Pippin Bros were very upfront about after hours charges. He cleared up the mess, did some additional exploration and explained the problem clearly. He explained causes, how to repair and offered a variety of solutions ranging from low to total fix it price. I was very impressed, both with his work and his overall appearance and attitude. I have used Pippen Bros for some time and their staff are both competent and courteous and respectful. Highly recommend!!
J Smith
Dustin from Pippin Brothers was a great technician. He was prompt, knowledgeable and took the time to explain what was wrong with the AC unit and gave us options to fix the outside unit. Great customer service as always.
Iris Livingston
I highly recommend Pippin Brothers. The customer service is amazing. We reached out because our toilet kept running and the water valve was not shutting down. Was given a next day appointment. I was reached out since an available technician could come sooner than scheduled and I was pleased. Austin was the technician who came to my home. He was friendly and kept me informed about what he was doing along the way. He did a great job. He fixed both problem the same day of visit. Thank you Austin Smith for respecting my cover shoe request with no hesitation.
Jackie Lee II
David McClure was very professional and informative he really helped me understand where my problem was and gave me a fair estimate on my plumbing problems I'd recommend pippin brothers for anyone who would need assistance on their home. Also they got the job done and I was very satisfied with their work.
Judy Smith
Austin from Pippin Brothers is fantastic! He represents the company in a friendly and very professional manner. Austin does thorough work and is most knowledgeable about his craft. He doesn't hesitate to answer my questions. I am glad Pippin Brothers has this high caliber man in their employ.
Jeff Avis
We appreciate the high quality service we received from Pippin Brothers. Everytime, we had timely responses and each Technician is friendly, polite and knowledgeable. They provide first class service with a small town kindness.
George Krenzke
Dustin was very professional and answered all my questions. He isolated my A/C problem within minutes after arriving on site. I am very pleased with the service provided!