WF Hann is great about calling to schedule well in advance of the designated date. We failed to call back timely, but they still managed to get us scheduled before our renewal date was up. They call ahead of arrival, giving us time to leave work to meet them, and complete the service efficiently. The guys are conscientious, and always ask if there are any issues or additional needs that we have, and take care of it. We couldn't ask for better service anywhere. Thank you!
Very happy with the experience. The technician communicated with me right up until he pulled up to my house. Very thorough and helpful . He even took of his shoes when he came in the house! Highly recommend W.F. Hann & Sons for any HVAC needs!
Jim was prompt, professional and informative. He took the time necessary to answer my questions. He explained the basics of how a Hvac system operates. He respected my property. He is working on optional quotes for furnace and air conditioning. I would feel very confident working with this company and referring them to others just from my little experience with the upfront salesman. I have obtained quotes from several other companies.
After dealing with overpriced and often inept local shops, we decided to try W.F. Hann & Sons after reading all of the positive Google & Yelp reviews, which did not steer us wrong. Each tech (for plumbing and HVAC) has been professional, friendly, respectful of our property, and each job has come in well done, on time, and at a very reasonable price. I won't use anyone else from here on out, and encourage anyone who is looking for a good plumbing and/or HVAC company to look no further! Special shout-out to Don Lowe, whose friendly professionalism, honest opinions, deep knowledge, and superior expertise have been invaluable to us in multiple homes.
Buyer beware: I was charged an $89 “service call” fee when no service was performed. I called this company for HVAC and plumbing issues, which I still have. After they visited, I expected a summary and/or recommendation in writing, especially since I could not be at the house when they came. Only after a great deal of back & forth with an accounting person, did they finally tell me that they couldn’t figure out the problems at my house. I explained that $89 seems way too high for that, but they refused to drop or reduce the charges. The 5 different people I dealt with at this company were all incredibly unprofessional and slippery. I would name them but they are very stingy with giving out names (another red flag). I am shocked that there aren’t many negative reviews of this company. Maybe they used to have some integrity, but have gone downhill?
I have been a customer for over 28 years. W.F. Hann has seen me through many emergencies and repairs. I have always found them to be promp, caring, and a provider of excellent service. They are knowledgeable of current trends and offer useful ideas for keeping your house in superior condition. I highly recommend them for all your heating, air conditioning and plumbing needs.
What I like about Hann & Sons is they do a good job and clean up when they are finished doing there work. The person I like is Leonard. He is very nice to us and if we have any questions as what he is going to do or what he has done Leonard will take the time and explain everything. I like that. I can tell Len that i just cleaned the filters but he will check them anyway. Len knows what has to be done and if it is something that he has to talk about Len will take the time and explain how to correct the problem if there is one. Good service man and we consider him our friend. My wife is 86 and I am 87 and we don't need a company to take advantage of us and Hann & Sons is who won't take advantage of us. We also like Dan who use to take care of us but he now has a sit down job but always there if we need him. A good company.
I was concerned that the condensation was not draining from our air conditioner. The technician filled the pump with water and showed me that it only drains when the pump is full. He checked the air conditioner outside, inside, and replaced the air filter with one that I had on hand. He was very knowledgeable and courteous. I will call Hahn again for our hearing and cooling needs.
Dave was the plumber who came out for a plumbing inspection. He did a great job and was very thorough. He explained everything in easy to understand language and did not try to sell me on services I didn't need. Would highly recommend.
Have used WF Hann for many years for plumbing and heating/cooling work. The techs have always been on time, courteous, and thorough. They explain what they've found and options for repair. I have every confidence in their work!
Lisa Mothersbaugh
WF Hann is great about calling to schedule well in advance of the designated date. We failed to call back timely, but they still managed to get us scheduled before our renewal date was up. They call ahead of arrival, giving us time to leave work to meet them, and complete the service efficiently. The guys are conscientious, and always ask if there are any issues or additional needs that we have, and take care of it. We couldn't ask for better service anywhere. Thank you!
Eric R
Very happy with the experience. The technician communicated with me right up until he pulled up to my house. Very thorough and helpful . He even took of his shoes when he came in the house! Highly recommend W.F. Hann & Sons for any HVAC needs!
MICHELE DESBIENS
Jim was prompt, professional and informative. He took the time necessary to answer my questions. He explained the basics of how a Hvac system operates. He respected my property. He is working on optional quotes for furnace and air conditioning. I would feel very confident working with this company and referring them to others just from my little experience with the upfront salesman. I have obtained quotes from several other companies.
MaryintheCLE
After dealing with overpriced and often inept local shops, we decided to try W.F. Hann & Sons after reading all of the positive Google & Yelp reviews, which did not steer us wrong. Each tech (for plumbing and HVAC) has been professional, friendly, respectful of our property, and each job has come in well done, on time, and at a very reasonable price. I won't use anyone else from here on out, and encourage anyone who is looking for a good plumbing and/or HVAC company to look no further! Special shout-out to Don Lowe, whose friendly professionalism, honest opinions, deep knowledge, and superior expertise have been invaluable to us in multiple homes.
Alice Kessler
Buyer beware: I was charged an $89 “service call” fee when no service was performed. I called this company for HVAC and plumbing issues, which I still have. After they visited, I expected a summary and/or recommendation in writing, especially since I could not be at the house when they came. Only after a great deal of back & forth with an accounting person, did they finally tell me that they couldn’t figure out the problems at my house. I explained that $89 seems way too high for that, but they refused to drop or reduce the charges.
The 5 different people I dealt with at this company were all incredibly unprofessional and slippery. I would name them but they are very stingy with giving out names (another red flag).
I am shocked that there aren’t many negative reviews of this company. Maybe they used to have some integrity, but have gone downhill?
Rick Mansfield
I have been a customer for over 28 years. W.F. Hann has seen me through many emergencies and repairs. I have always found them to be promp, caring, and a provider of excellent service. They are knowledgeable of current trends and offer useful ideas for keeping your house in superior condition.
I highly recommend them for all your heating, air conditioning and plumbing needs.
Jim Mate
What I like about Hann & Sons is they do a good job and clean up when they are finished doing there work. The person I like is Leonard. He is very nice to us and if we have any questions as what he is going to do or what he has done Leonard will take the time and explain everything. I like that. I can tell Len that i just cleaned the filters but he will check them anyway. Len knows what has to be done and if it is something that he has to talk about Len will take the time and explain how to correct the problem if there is one. Good service man and we consider him our friend. My wife is 86 and I am 87 and we don't need a company to take advantage of us and Hann & Sons is who won't take advantage of us. We also like Dan who use to take care of us but he now has a sit down job but always there if we need him. A good company.
Gloria Parks
I was concerned that the condensation was not draining from our air conditioner. The technician filled the pump with water and showed me that it only drains when the pump is full. He checked the air conditioner outside, inside, and replaced the air filter with one that I had on hand. He was very knowledgeable and courteous. I will call Hahn again for our hearing and cooling needs.
Nicholas Orlando
Dave was the plumber who came out for a plumbing inspection. He did a great job and was very thorough. He explained everything in easy to understand language and did not try to sell me on services I didn't need. Would highly recommend.
Alison King
Have used WF Hann for many years for plumbing and heating/cooling work. The techs have always been on time, courteous, and thorough. They explain what they've found and options for repair. I have every confidence in their work!