W.F. Hann and Sons

I have used W.F. Hann for my A/C and Heater Maintenance for the last three years. They are very professional, courteous and clean whenever they arrive. We are so glad to have then as one of our home maintenance service companies.

My daughter and new son-in-law moved to Cleveland Heights recently and we learned a few weeks later they have an AC unit issue. Through her home warranty, it was going to take a week to get someone out which in 90 degree weather, wasn't good. She found WF Hann on NextDoor and they sent someone out to help get them back up. The problem was diagnosed, and parts delivered by another employee while the first tech dismantled the blower assembly. They fixed the system within a couple of hours including delivering the parts.

As a father of a daughter who is now 500 miles away, I commend this company for getting their AC unit fixed when I can't just jump in my truck and go fix stuff for her now. This company also does plumbing and if that service is as good as their AC service, then I am comforted in knowing there is a company that can be depended on.

Many kudos to the company, the employees, the work ethic, the understanding and compassion, and the speed at which they got this resolved. Their customer service is beyond a 5 star rating. I look forward with confidence to future business with W. F. Hann and Sons!!!

Rick Cantrell
Knoxville, TN

Impeccable customer service - I recently purchased a new furnace and A/C, and prior to every visit I received a phone call from the office giving approximate time of arrival, then a phone call directly from the person coming to the house with a closer estimate. Everyone was super helpful and as nice as can be through the entire process. These guys know how to treat their customers!

Keith is the ultimate professional! He knows everything about furnace/AC systems and keeps them running. Honesty, integrity, and courtesy are evident every time he checks our systems. W F Hann has been around for over a century...great company!

I've had W.F. Hann out several times for different jobs. I'm always pleased with their work and professionalism. There was an instance where a mistake was made and they were quick to correct it without hassle. They're also honest. I had a problem that they could have fixed and charged me a astronomical amount for, but it was really something that the city should have fixed without any expense to me. They recommended I contact the city and then they even spoke with people at the Public Works to better explain why the city should fix it. A less honorable company would have done the job themselves and sent me a huge bill. I didn't start with W. F. Hann, but now I won't use anyone else.

Longtime customer of WF Hahn & could not be more pleased, just finished install of new HVAC at my home & we are thrilled. From sales to service to the coordination of the install everything was smooth as silk. Would highly recommend

Best experience with a plumber ever. Called around 8am to replace a shower diverter. Estimate was anytime between 1 and 4. I received the confirmation call around 12:30 and the plumber arrived within an hour as promised. The plumber, Josh, was very professional and explained things clearly. The old diverter was removed, pipe was replaced due to deterioration, and a new diverter was installed and sealed in about 30 minutes. Josh left the work area clean and removed the old part as well. I would highly recommend the company based on this experience and fair price.

Our service tech, Frank, called with his arrival time, was punctual, and he explained all the services and options that were available. I always ask for Frank when I set up my appointment. He is neat while he is working and always cleans up after. Frank is a great representative of W. F. Hanna and Sons.

I've had W.F.Hann and Sons service both my heating/air and plumbing needs for a few years now.
They are always friendly, prompt, professional and do excellent service as well.
Highly recommend them.

I had a great experience with this W.F.Hann. The technician was right on time, was courteous and explained what he was going to do as he checked our unit. I needed a small repair and he took care of quickly and for a fair price. Will be using them again in the future!