W.F. Hann and Sons

The guys who came to install my new AC and furnace were amazing! They came in very professional, greeted myself and my family, and got straight to work. They put tarps on the floor so they would not scratch or make a mess. They cleaned up and were very efficient when they installed. They explained the new system, asked if I had any questions and advised I can call at anytime for issues. I would highly recommend them for any HVAC work that you need.

I am improving my review from December 2021 because this organization has been much better attending to our commercial HVAC issues The last few weeks. They have installed two central humidifiers to properly humidify my piano store in Beachwood. They also perform routine maintenance for us since 2017.

Can't say enough good things about their customer service, we recently moved and needed a new HVAC company, spoke with Tracy and after hearing my needs worked hard to get me a sooner appointment then the month they were booking out, she was super friendly and went above and beyond to help me, as such they now have a new customer and advocate who will recomend them to friends and family.

When technician came out. He was on time and friendly, I had lots of questions and he was very professional and took time to explain everything he was doing and how my systems worked.

I highly recommend using them if your ever in the need for an HVAC Company

We have been on WF Hann’s preventative maintenance plan for years. They come twice a year to make sure your furnace/AC are working properly, and you also get discounts on other service calls you may need. We’ve been very happy with this service.

We have also had a few emergency situations where our furnace stopped working in the middle of winter, and they have had someone to our house to fix it usually same day. Very fast, responsive and knowledgeable company. Highly recommended

WF Hann sent a great technician (Keith) to our house to help with us with heating issues and a boiler that desperately needed maintenance. Keith kept me up to date on all the work he was doing and took the time to point everything out to me when he had finished. The entire experience from our first call to the end of service and follow up was fantastic. Highly recommend!

Diagnostics were quick. John is clearly a professional and went above my expectations in being courteous but also for explaining the problem and nuances in such detail. Will not hesitate to call them in the future.

We recently had our furnace and air conditioning system replaced. Since we had used Hann and Sons for service of our existing system when we moved to the Cleveland area in 2011, we chose them to install the new system. This was in part due to the fair and honest service we had received. The crew that installed our new system were very professional, courteous, and answered any question that we had. Given the time of year/weather we requested that the air conditioning be set up first. They worked late the first date in order to accomplish that. Once completed they explained what work they had done, a general overview of the new system and any routine maintenance that would be needed. They also explained the new thermostat and performed the initial setup. We were very pleased with there work and would recommend W.F. Hann and Sons for both service and installation. We were also pleased with the sales process, which was not high pressure, but system options were clearly explained so that we could make an informed decision.

Wonderful service from start to finish. Scott the install tech was friendly, efficient and professional. Great price, very high value. The workmanship was top notch and quite the upgrade to the builder-grade install that the carrier unit replaced. Also noticed a significant noise reduction. Thanks for the great work!

We had W.F. Hann install a new Carrier furnace 4 years ago. The installation crew was clean, professional, and knew what they were doing. I have had my furnace serviced annually every year since the install. The service guys have been great and have been able to adjust my furnace to be over 98% efficient. W.F. Hann knows what they're doing and I would recommend them to anyone.

The technician's name was Zach. Long story short. He hit the reset button a couple of times causing the oil to build up. After opening the voltage regulator chamber he told me my system was filled with soot and sludge. He pulled out the nozzle assembly and bent the electrodes. He quoted me a price of 300 and some dollars, I told him to go ahead and fix it. After a minute he said he wanted to talk to me outside where he then quoted me $1,000 to $2,000 to fix it. I gave him $100 (they don't carry cash so he got a dollar tip) and he left. I called another repair service who came in and fixed it for $89. I highly recommend you do NOT use this service!!!