Watkins Heating & Cooling
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Onsite services
Watkins Heating & Cooling Reviews - 100
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Steve Wrazien
I've had Watkins service our AC/furnace for a few years now doing heating / AC tune-ups, installing a humidifier, and reviving our 10 yr-old AC last July. They provide consistently great service with professional and knowledgeable techs. They really pay attention to the details as if they were working on their own house.
Mary Jane Dunning
I recently had my heating and AC maintenance service done . It’s one of those things you tend to put off thinking “I’ll do it next year”.
So glad I did not wait! Your service technician, Kyle Aric was Great. He answered all my questions .explained what he would be inspecting and options for your Protection Plan.
He noticed my Water Heater maintenance had never been done and did that also! Can’t say enough good things about him, He was on time, professional, knowledgeable.
Please send him back in 6 months!
Mary Jane Dunning
Bryan Peters
Called Watkins to get an estimate on replacing our 20 year old system. Rob was able to come right out that evening and explain the differences in the cooling systems . I decided to go with the 2 stage system after talking with Rob. I couldn't be happier
with the whole installation process The installers were right on time , explained the operation of the system , and cleaned up everything. Everything they installed looks and works great . It's 94 degrees outside today and every room in the house is a cool even 72 degrees! I highly recommend Watkins Heating and Cooling. Rob and the installers are top notch !
Elizabeth Rose
The technician was very professional and courteous. He was very knowledgeable and did not try to up sell products or services. From making the appointment to getting our diagnostics, the process was a breeze and they were able to fit me into the schedule very quickly.
Dave A
The guys did a very nice and thorough job installing my new system today! They were very courteous and professional, took extra care to prevent damage to my floors, and left the area around the new unit in my basement cleaner than it was before they arrived. I was thoroughly impressed! They also stayed until the job was complete - a long, hot day to be sure. Great job on both the inside and outside units. I'd highly recommend Watkins Heating & Cooling!
Chad Pennington
We have used Watkins for the past 6 years. Always with exceptional results. They are always very professional and very fair on pricing with quick response times. Mr. Hueber was our technician. He fixed our problem and explained everything he did to us. Very polite and professional. Our business will continue to stay with Watkins.
Frank Showalter
Corey provided a second opinion on the efficiency and safety of our heating system. Another contractor had recommended complete replacement of the 11 year old heating and cooling systems after a brief inspection. Corey described the outwardly visible signs of trouble that are usually associated with the damage the other contractor diagnosed. He found no visual indications of trouble, He performed visual inspection of internal components through the burner tubes using a fiber optic scope, After that, he inspected the exterior of the same components. Neither inspection showed any signs of a failure. He showed me the panels that would need to be removed to confirm a significant finding that would warrant replacement of the heater. Then he performed a test to analyze the system's combustion. It identified no indications of trouble.
Corey's inspection was very thorough and more inclusive that the one performed by the first contractor. He was able to show us that the heater components had not failed, but in fact were performing normally and safely.
I've found a new heating and cooling contractor.
Andrea Nelson
We are moving and had an issue with the heating system come up on inspection. A company was sent out to look at it and said they had to come back (10 days later) with more equipment and take things apart to see the issue. They couldn't give us any information on the issue or quote us on how much it would be to fix it. Christopher figured out our issue extremely quickly without having to take anything apart and fixed it within 30 minutes. Wonderful customer service and we were fit in super quickly because of a cancelation. Well worth the money! We will definitely use Watkins in the future!
Amanda Donahue
Ben came out today to discuss a new system along with a tankless water heater. He was very thorough and extremely professional the entire time he was here. I talked his ear off and asked a million questions and he answered them in such a precise, friendly manner. We are looking forward to working with him again!
Amy Behrman
Ben provided a very thorough review of our current system and proposed different options for replacing our now defunct A/C unit and 21 year old furnace. He did an excellent job explaining the options and was very detailed in all aspects of the process. Watkins was highly recommended to us by a neighbor friend and I can understand why based on this initial meeting for estimates/options.