Watkins Heating & Cooling
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Onsite services
Watkins Heating & Cooling Reviews - 100
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Samuel Brown
Big thanks to Kevin and Jameson for their skilled duct work! I had a great experience today with Watkins and appreciate that they stand by their products and value a quality install.
Tim Hall
Today's service call was efficient, on-time, and thorough. The service gentleman helped to clarify and resolve contract issues regarding warranty coverage and the original contract. He was extremely polite, professional, knowledgeable, and helpful. He was also helpful in educating me as to my HVAC system. Overall, so far, I am very impressed with Watkins H & C.
Steven Cartwright
The service person showed up during the promised time window. He was pleasant and courteous. He showed me a number of things about my system which were helpful to know. He completed all his work quickly and cleanly.
Michele Butcher
When it was time to replace our HVAC system, Watkins was incredibly responsive and delivered exactly as promised. Our AC failed on a Tuesday, Watkins came out the same day to assess the system. The next day a sales person came and thoroughly looked at our set up and recommended options. Everything we needed was in stock, and by Friday, our new system was installed. From the person who answers the phone, to the sales person, to the technicians, to the person in the accounting office, the customer service we received was top notch. The folks at Watkins care about their customers and are true professionals.
Jim Marshall
Our first encounter with Watkins Heating and Cooling was an immediate visit from the salesman Rob Newcomer. He represented his company very well. He assessed the equipment we currently had and presented what Watkins carried to meet our needs. We were so impressed that we scheduled for installment while he was still present.
The installers were there within a week. The teem of two were very knowledgeable, courteous and efficient.
The following week the salesman was back to check the finished work and answer all our questions. He said he would to be available should we ever need him. We have his direct number and feel confidant he will follow though with his commitment.
Leah Sebring
Brian R was great at explaining our options and followed up to make sure we were happy with the product and installation. He was very personable and professional. He responded to our call promptly and got the installation scheduled quickly. The installers did a really good job, explained what they were doing, demonstrated the new thermostat, cleaned up after they were finished and were nice and professional. Great experience with the company. Would definitely recommend.
Erica Evers
Rob came to give us a quote on a whole house system. He was very honest and knowledgeable and told us which system would be the best for our house. We never felt like he was pushing one system over others. He also followed up a week after the install to make sure everything was operating as expected.
Rafa and Peyton installed our system tirelessly during one of the hottest days of the year. They worked efficiently and very hard and were respectful. They took time to explain our new system before they left.
Brian Luedtke
The Watkins crew led by Ryan K. were extremely courteous, professional, and efficient in their single day Trane HVAC install. Despite a bad thermostat and furnace blower right out of the box, Watkins managed to get the new system running by the end of the day. Service Team Leader Josh M. extended his day by arriving at 6:30pm to help Ryan resolve the blower issue and ensure my family had a working system for the night and weekend. Wow! Very much appreciated. Super impressed by the quality of people at Watkins.
Fred Billings
Came out after hours fixed the AC unit which is a huge lifesaver my mom has MS and can't deal with heat! Thank you again Tony!
Melinda Billings
I had a wonderful experience with Anthonys friendly and knowledgeable service call
I would like him to do my routine maintenance.