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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Onsite services

Watkins Heating & Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alicia Scherzinger

Chris was top notch. We have a boiler that can be a bit tricky. Chris not only brought another specialist to solve the problem, he was fully transparent on our needs. Thank you Watkins for your great employees. You will definitely have a lifetime customer from us.

Lynn Keen Greenberg

Everyone I spoke with and came out to my home to do maintenance, sales and installation was very knowledgeable, considerate, and thorough. They explained each situation, problem, need, pricing, steps of installation, and new system operation. Sales was not high pressure, worked with us over the years to try to get as long a life as possible from old system. Highly recommend!

Randy Warwick

Chris did a great job of calling ahead to inform us of his arrival. Also, he made certain recommendations with no pressure sales tactics . Great experience…. Also signed up for a service contract ! Nice to have piece of mind ….

Cynthia Froberg

The Watkins team was awesome - starting with sales, being responsive and not pressuring us to purchase additional equipment. The scheduling person was easy to get a hold of, quick to schedule and very friendly.
Greg and his assistant were on time, friendly, professional and very knowledgeable. They made sure we knew what they were installing and answered all questions - Cleaned up after the work!! We were very happy with our overall experience with Watkins and would recommend without hesitation.

Judy HINES-BAILEY

10/15/2021 :The representative, Chris Huber, reviewed the maintenance check up with me and noted things that I needed to pay attention to and provided an alert on my hot water heater. The representatives of Watkins Heating and Cooling truly care about the quality and performance of their products, their customer needs and their satisfaction. I highly recommend them! UPDATE: 4/1/2022: Used WH&C again and asked for Chris Huber who installed a whole house air purifier. It took less than an hour for the install. He thoroughly explained what he was going to do and about the product itself and it was at a good price! Chris took time to explain to my husband and I how to maintain it as well. He stated if we had any problems to contact him and he would be back to help. Excellent service! Very professional! Friendly!

T Martin

Brandon from Watkins came out with crew today and replaced my furnace and AC. Could not give higher praise to these guys. On time, effecient, knowledgable, clean, and always willing to help. Our salesman Rob also did a great job helping us understand our options ahead of time.

No questions asked would recommend Watkins to family, friends, or to complete strangers. Service was top notch! Thanks!

Thabet Tolaymat

Chris is great. He showed up on time, explained to me in simple terms what the problem was and quickly fixed it. He looked for all the discounts that I can get on the repair and helped me reduce my bill. He and the company are awesome. My current AC and Heating system is on its last leg, my next system will be from Watkins. I really like their customer service.

Lorraine Hartke

Watkins provided a free, in depth estimate for a new complete HVAC unit. It was incredibly thorough and informative! Jim was professional , took his time and made sure I understood what he was explaining.

Judy Bush

did one repair I don't understand! He was very personable and we
have requested that he do our winter service, now that he is familiar with the house layout and where the units are located. We have had Watkins for several years, and we also live in Springboro. Having a "hometown" business means a lot.
judybush

Chris Knodel

Old heating unit finally. Watkins came Monday morning and did a very thorough inspection of the house to properly size the replacement unit. Turns out my original unit was oversized and they suggested I go down in models instead of staying the same. Installers were here the next day and were courteous and professional. Brandon was great!

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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