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    American Heating and Air Conditioning Reviews - 84

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Jennifer Kroell

    Last night, I came home to my furnace being out. American was able to come over today within just a few hours of my call! The person who scheduled my free estimate was so nice and helpful. Greg then called to give me a heads-up and arrived right on-time. He was incredibly patient with my house full of animals! LOL. He found that the issue was actually a failed igniter, had the necessary part in his van, and got my furnace back up and running in less than an hour. Amazing! My experience was communicative, reliable, helpful, and friendly! Couldn’t ask for more. Thank you so much, American!

    Joy McKenrick

    Furnace wasn’t working so I called closest HVAC company, Charlie showed up within a half hour of my call and made a bad situation into a wonderful experience. He is truly such joy to work with. And my bill was very reasonable. I can not recommend American Heating and Air enough. Thank you!!!!

    Laura Omeltschenko

    I've been using American Heating & Cooling for several years now. Their service is affordable and spot on. They make sure you are taken care of. Many of their technicians have been around for years.

    Jim M

    I contacted American Heating & Air this morning after finding my AC inoperable. Their office manager, Ginny, who answered the phone, was extremely professional and upbeat and scheduled a Tech to the home within an hour of my call.

    The technician, Jim, conducted a quick inspection of my equipment and make the repairs within 30 minutes of his arrival. He was polite and quite knowledgeable--clearly an employee who takes pride in his work.

    As a small business owner myself, I can tell you that employees such as Ginny and Jim represent their company in the very best light and American is lucky to have them! My highest recommendation for American Heating & Air!

    Acacia Roach

    While American didn’t install our current system - they have been wonderful working with us (we are new customers). From Ginny at the front desk, to Jeff (our technician)… they have been nothing but a dream to work with. We are really happy to have switched to their services (at the recommendation of a good friend/neighbor). They are responsive and will do their absolute best to get to you as soon as possible, which we really have appreciated during these high temp days. Highly recommend!!!

    Sarah Witt

    Technician was very friendly and professional. We had a horrible leak coming from inside our AC and they sent someone the same day before a heat wave was due. The work was done right and at a very reasonable price. I absolutely recommend American Heating and Air!

    Richard Zreik

    This team truly cares about their clients. They are honest and do deliver a professional and timely service. At a time when our original HVAC service provider was trying to unnecessarily sell us on a new heating unit, this team came in and identified a simple fix for our unit. They also asked for a fair price and got it done on time. I highly recommend them.

    Beth Clifford

    Kevin was my technician and he was amazing. Very nice and professional. He explained everything clearly and worked efficiently. It was raining most of the time he was here but he kept on working through it all. I would recommend American Heating to anyone!

    Betsy Braun

    Truly the best there is in Cincy - they were on time, courteous and professional. My A/C went out on a Wednesday evening, and they were there Thursday morning to assess (Charlie). They also worked with me to fully replace my A/C and Furnace within my budget. When the team wrapped up on the install, they showed me everything they replaced, explained how to maintain it, and gave recommendations on air filters, etc (Keith & JD). Great crew, will recommend them to anyone in need. Thanks, Mike Dempsey!

    Michelle Selnick

    I HIGHLY recommend American Heating & Air Conditioning. They recently installed a new furnace, air cleaner, heat pump and humidifier at our Indian Hill home.

    I simply can’t say enough about their services: Punctual; competitive; friendly and on and on. They even asked me if they should move my laundry from the washer to the drier while I was gone!!

    They notified us two weeks ahead of time with the date of installation. They arrived exactly on the specified day and time. The installation took exactly the number of days planned. Our house is now warm with consistent air flow throughout. (Something we NEVER had before!)

    Each day, as they left our home, everything was immaculate. I couldn’t even tell that they had been there. This is truly amazing considering they had to completely remove a 35-year old dirty fuel oil furnace from our furnace room.

    Their pricing was excellent. More competitive than our two other bids. The technicians were polite and honest.

    We are customers for life!!!

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