American Heating and Air Conditioning

After living in my 1922 house with no central air for 16 years, I decided it was time to have it installed. From our first interaction with Mike Dempsey, the installation completed by Steve & his team, to the incredible customer service by Jenny at the office, I highly recommend this company.
Steve went above & beyond when he detected there may be a carbon monoxide leak in my basement. He cleaned my furnace & retested the area until it registered clear!
When it didn’t seem possible to cut through 4 inches of concrete to install a vent in my bathroom, the crew found a way to use a piece of equipment to get it done. I had stressed to them my disappointment since that room gets so hot, so I am so appreciative!
Jenny gave us daily updates & her caring & kind demeanor was truly a pleasure!
Thank you for everything!
K. King

I want to commend Mr. Mike Dempsey and his team for outstanding service. Within several hours of my call to American Heating and & Air Conditioning, my air conditioning unit was up and running. The American H&AC technician, Keith, was friendly, professional and knowledgeable. This company certainly deserves its FIVE STAR rating here in the Greater Cincinnati area!

Mike's team installed our duel fuel A/C ten years ago and we've never had a bit of trouble. Our energy usage has dropped 30% with the new system. His crew was very professional, knowledgeable and polite. Over the years I have recommended American to friends and family and they have always done a great job.

Three words to describe this company, Quality, Trust, Reliable. Mike Dempsy and American serviced my older home heating and cooling system long before I ever needed to replace it. They kept my 1965 Williamson furnace alive until last year, and even then, I finally broke down and purchased a new one due to the AC needing to be replaced. The technicians are knowledgeable, friendly, on time, and very dependable. When they tell you about your issue, they offer alternatives beyond a new system!
Mike Dempsy came out and put together a new system that fit my older home's needs, and our budget.
I actually called for information on buying a new filter for my AC, and Mike dropped one off on my door step that night on his way home. That is the kind of company American Heating & Air is. I would urge anyone looking to purchase or service their AC/heating system to call American. You will be glad you did.

The Service Technician, Charles, did a great job getting my old hot water radiator system up and running again.
He helped me understand the system components and how to do the required maintenance. The receptionist was also a joy to talk to. The pricing was reasonable as well. I will return for any future needs.

American did an outstanding job replacing my AC condenser and evaporator coil. Dave and Steve completed the job in half the time that was quoted and the system is humming smoothly just in time for summer. My family appreciated the timely responses from the team and look forward to sending our future business here. From reception to quote to execution, this company shows the pride it takes in helping out their customers.

American Heating and Air Conditioning installed both our furnace and A/C units. When we needed a repair, a team was sent out within a few hours of my call. They were friendly, helpful, and professional. I'd definitely recommend their services.

Even though my HVAC system was not initially installed by American they have provided unbelievable service twice now. And great pricing options on necessary replacement.

They even 'hunted down' purchase information with the Distributor of my system in order to qualify me for warranty coverage on a $1300 motor that crapped out in a little over 5 yrs. on my 'older' system (that they did not sell me!). They got it covered for me!

Super nice and friendly to boot. I am now a very loyal customer.

High praise for American! We have an old home with an old system as well as an addition with a newer system, which was installed by American. They have maintained both, since we moved here, six years ago.
From Ginny, in the office, to Charlie who has been our major technician, we have been extremely pleased with their service. I have never come upon a representative of this company who has not been knowledgeable and professional, as well as personable.
We recently had an emergency, under very difficult circumstances, and their compassion and response could not have been more kind or timely.
We are replacing our old system and without question, it will provided by American Heating and Air Conditioning.

When we bought our new home I was terrified when the AC stopped working. We thought , "There goes a ton of money we can't afford." Then I found American Heating and Cooling. There receptionist is polite and helpful and they don't give you a bunch of excuses and maybes. Their techs are prompt and polite and call ahead if needed. They are also very informative about how your system works, which is important for people like my husband and I who have no experience with an AC system. The prices are also VERY FAIR compared to what we have found in the Cincinnati area. We definitely refer their service! Thank you for all your help with our AC, June and Joe.