H. Jack's Plumbing and Heating Akron

Ron and his helper were polite, courteous, and explained everything in a way that was easy to understand. Pricing for the diagnostic was fair ($~130), as was the cost of the repair. Our sump pump was malfunctioning and their team was here a few hours after we called, and completed the repair and replacement with a professional quality pump and pipe in under two hours (for less than $1,000 with the diagnostic fee). We will definitely be using them again for any unexpected, urgent repairs!

They did leave a small pile of plastic debris from cutting pipe, but that is to be expected and it took me :30 seconds to shop vac. 🙂

Jay and Greg came out to our house on Friday. We had a broken pipe and couldn't have the water on. They were able to come the same day and give me a free estimate. They got all the repairs done the same day. I couldn't ask for things to have gone better than they did. They really saved my day and had everything fixed and cleaned up a few hours after arriving. This company has gained a customer for life.

We’ve had two incidents in the last month and both times they were very helpful, quick, and professional. When a leaky valve turned into needing a new vanity and toilet they were extremely generous with pricing, showed up right on time, and were done in under 2 hours. When our basement flooded today, they were here in 15 min and out within 30! They also installed our water heater years ago and we haven’t had any problems. So thankful to them for saving us a lot of stress!!

We had to have our main stack replaced and came cross even more issues so they'll be doing sewer work also. They are definitely not the cheapest company we got estimates from but they will do it all. Alot of other companies won't cut into walls and do the wall repair. THEY WILL. That was one of the things that we factored in to our decision. The team that did our work was professional, explained everything they were doing, and were on time. I hope the sewer team is just as good, but so far this is my new go to company for all of our plumbing needs.
Update: Sewer team was just as good and very thorough in their work. However I hope to not have these guys back for a very long time!

Ben was on time and did a very good job repairing the issue on hand. The price was a little high but well worth it. We love the job that they do because they do it right the first time. We recommend you whenever someone has a problem with their issues. You have the best people working for you.

I honestly can not remember the 3 guys that came to help install our new toilets and fix our leak, But they were awesome! With us being new homeowners they did their best to explain how and what needed fix (because the company that “flipped” our house did really poor plumbing/work to our new house). They were very knowledgeable and i would 10/10 recommend this company if anyone needed advice (honest advice that is) on their new home!

We had a leak in a water pipe and this company was the only one that responded to us so late! They were timely and fairly priced! The worker they sent took time to explain what was wrong and was a quick worker! Highly recommend

Definitely a repeat requestor hands down. Had my floor done but found some issues wit rotted floor and toilet drain. Called @9 had gentlemen at my house by noon...👀💪🏽💪🏽 on top of that they did what they said they would wit lil extras. Pricing don't matter its the quality of the work wit me. Great job 👏

I Will Recommend H.Jack's in the Future!
Had a plumbing issue at my Mother-in - Law's Home.
Called on a Saturday, so it was an Emergency charge + Estimated Hourly rate for approximately Two + Hours Labor.
1st Tech had some issues, BUT THE Company sent out Additional Technicians and They Made Things Right in the long run.
Thankful
Sometimes Issues Arise, but with Good Communication from Everyone Things Work Out.

Called for a replacement of a hot water heater. Employees are very friendly and courteous and installed with no problems whatsover. Company previously installed a furnace with no problems.