Advanced Appliance Service

I used advanced appliance service through my home warranty to fix a busted outside hose pipe. The technician Jacob was friendly, professional and explained everything he was doing. He also explained what I could do to prevent this in the future which was incredibly helpful as a first time homeowner who can be clueless on routine maintenance of a home. It took him 30 mins or less and the prices are very reasonable. I would definitely use their services again.

These folks are top notch. We've needed their services several times in our older home. They are quick to respond, professional, and priced well for the quality of work they do. We want to especially thank the ladies in the front office and their technician Pablo. He was such a huge help with pur water heater. You really cannot go wrong hiring these guys!

Advanced Appliances has always been good to my home. They send the same employee every time to decrease the possibility of anxiety and stress. The relationship is good with the technician. Thank you for everything

I have worked with Advance for years and all their techs are the best. Always friendly and helpful and looks to what is best for us. We have had different techs and they ever disappoint. Casey is a warranty warrior! She was beyond helpful and never gave up helping us and stayed on top of things when it came to working with the warranty company. Would recommend any day!

Great experience! Chris was prompt, informative, and fixed our problem quickly. He was very friendly and professional. Highly recommended!

Chris & Tristan are fantastic! I will certainly ask for them any time I need to call for a plumbing issue (and I’d recommend you ask for them too). Professional, efficient and got the job done right….the first time! Thank you!!

Neat and efficient service person spent 15 minutes installing a new part in my refrigerator. He picked up after the job and was very cooperative.

I had a problem with my oven vent lights, they weren’t turning on. Zack quickly diagnosed the problem that the light switch had burnt out! He fixed the problem quickly and professionally. I’m grateful to have the vent lights back! It makes cooking a whole lot easier. Thanks Zack!

This is the company that my home warranty sent out to fix my heating issue in November 2021 which was initially only me smelling a burning odor whenever my heat came on but they ended up coming out about 5 times before deciding that I needed a new furnace. Anyone who is deemed the subject matter expert should not need that many times to fix a problem unless they are intentionally trying to get money out of the customers, which I believe was the case. They came out and "fixed" the problem. Maybe a week or so passed by and I noticed the odor was STILL there so I contacted my home warranty 2-10 again and they sent them back out this time it was that I needed a fan motor...why wasn't that the case the first time if you're coming out for the same issue? No clue. Each time they came out there was a "different" issue that the claimed they were fixing but every time they worked on it there was a new problem I hadn't had previously. I requested a different service tech after the 4th time but I should've requested an entirely different company through my home warranty. The next one came out and informed me of a different motor that I needed and once the part was in they would come install it. Advance Appliances called stating they couldn't find the part for my system and that the home warranty would need to find it. Home warranty found it but when advanced appliance came to install it the part was the wrong part for my system therefore could not be found and now I need a new system. The strangest thing also happened the last time they came out, I had to leave work to come home and meet them there. Once the guy was finished and I had left he contacted me stating he had left some tools in my crawl space if I mind him going back to get them....I wasn't home he knew that but I watched on my security camera this man was there for about 20 minutes. I don't believe it takes that long to get any tool you may have left. They screwed with my system little by little making me use the allotted funds my home warranty provides to cover the system then tell me I need a new system and the funds that could've been used for a new system from the beginning are now exhausted because of all the parts and labor of them coming out so many times. I had to go to my crawl space to turn on the switch for my ice machine and found that they had taken my unit apart and not put it back together when they left. It was a mess, I wish I had before and after photos of my crawl space prior to any work being done but I only have the photo of the mess they left. Absolutely unacceptable, unsatisfactory, and unprofessional! Rating would be 0 if possible but I don't recommend using this company at all.

on July 4th, no less! We were sweltering and within 30 minutes our air conditioning was fixed. Thank YOU