Tony was very professional and knowledgeable a about the system and done a great job. He was able to come earlier than was scheduled to. Would recommend to you if you are needing HVAC work done.
Service was done by great guy, Tony, very professional, personal treatment, handled his time efficiently. Recommended other aspects of service we needed. Took care of business.
Professional, reliable, and clean. They replaced one of the units at my office. They did the repair with virtually no disruption to my office of staff. The people who did the work were respectful, and their prices were fair. I would defiantly recommend them to anyone!
Lee was our salesman to answer all our questions regarding an installation for a possible mini split AC Mitsubishi. We decided to go with the install which was done by Allen & Philippi. They arrived promptly & introduced themselves. They were quiet & very clean. They showed a lot of respect for all our questions & for our home. We very much love our mini split AC. We are happy with Temperature Design.
Excellent customer service! The tech arrived early for the appointment, quickly assessed the situation and had my building cool asap. From the quality of their work to their professional demeanor, from the service tech to the office staff this was a great experience. I will definitely use Temperature Design again and again. Easy to see why they came highly recommended to me.
They installed the system in my house when it was built and they are the only one I call when It needs service. Kenneth has been the technician on the last few service calls and he is very good.
Nicole is the person who answers the phone usually and schedules the service calls and she is very responsive and great to deal with. They are a very good company to deal with.
Technicians Tony and Kenny were very professional and knowledgeable. Nicole (office admin) was also very professional....I would definitely recommend and use again.
First off, I'll say that I'm not one to write a review like most who think their opinion on everything from an air freshener to a soup spoon really matter. But I had an odd noise coming from my crawl space when the heat kicked on and I couldn't diagnose it. Being fairly new to the area I didn't know enough about any HVAC company in the area to make a safe decision. My electrician, who's work I respect, recommended Temperature Design because he has worked frequently with them on the same projects. I took his advice, especially since this wasn't a straight forward service call. Lee arrived a little earlier (which he called first to approve) than scheduled and was great. I told him the issue I'd been having and of course it didn't happen while he was there. He took his time, checked everything and really thought outside the box at what might be causing the noise. He worked at and took his time to diagnose something that was unusual even though he had a full schedule of appointments that day. He made a few adjustments here and there and offered suggestions in case the noise returned. He could have easily told me, 'it's not making any noise NOW, everything is working fine, call us back if it happens again', but Lee seemed genuinely interested in finding out what the problem was and fixing it. I was impressed (which many would say is hard to do) so I will be signing up for their maintenance contract come spring time because of his work ethic. I can't speak for every employee there, but I can tell you if Lee is the tech who comes to service your issue, you'll be in good hands.
Joel Roldan
Thank you Tony for your awesome work. Very informative, courteous, and professional.
Kevin Lincicome
Tony was very professional and knowledgeable a about the system and done a great job. He was able to come earlier than was scheduled to. Would recommend to you if you are needing HVAC work done.
Nancy Oakley
Service was done by great guy, Tony, very professional, personal treatment, handled his time efficiently. Recommended other aspects of service we needed. Took care of business.
Trevor Clark
Professional, reliable, and clean. They replaced one of the units at my office. They did the repair with virtually no disruption to my office of staff. The people who did the work were respectful, and their prices were fair. I would defiantly recommend them to anyone!
Deborah Freese
Lee was our salesman to answer all our questions regarding an installation for a possible mini split AC Mitsubishi. We decided to go with the install which was done by Allen & Philippi. They arrived promptly & introduced themselves. They were quiet & very clean. They showed a lot of respect for all our questions & for our home. We very much love our mini split AC. We are happy with Temperature Design.
Carol Dobyns
Excellent customer service! The tech arrived early for the appointment, quickly assessed the situation and had my building cool asap. From the quality of their work to their professional demeanor, from the service tech to the office staff this was a great experience. I will definitely use Temperature Design again and again. Easy to see why they came highly recommended to me.
Don Neil
They installed the system in my house when it was built and they are the only one I call when It needs service.
Kenneth has been the technician on the last few service calls and he is very good.
Nicole is the person who answers the phone usually and schedules the service calls and she is very responsive and great to deal with.
They are a very good company to deal with.
GCD
Technicians Tony and Kenny were very professional and knowledgeable. Nicole (office admin) was also very professional....I would definitely recommend and use again.
Gautam Mankatti
Tony was an absolute professional, he really was great at his work, saved me a lot of dollars. Was a godsend!
GB H
First off, I'll say that I'm not one to write a review like most who think their opinion on everything from an air freshener to a soup spoon really matter. But I had an odd noise coming from my crawl space when the heat kicked on and I couldn't diagnose it. Being fairly new to the area I didn't know enough about any HVAC company in the area to make a safe decision. My electrician, who's work I respect, recommended Temperature Design because he has worked frequently with them on the same projects. I took his advice, especially since this wasn't a straight forward service call. Lee arrived a little earlier (which he called first to approve) than scheduled and was great. I told him the issue I'd been having and of course it didn't happen while he was there. He took his time, checked everything and really thought outside the box at what might be causing the noise. He worked at and took his time to diagnose something that was unusual even though he had a full schedule of appointments that day. He made a few adjustments here and there and offered suggestions in case the noise returned. He could have easily told me, 'it's not making any noise NOW, everything is working fine, call us back if it happens again', but Lee seemed genuinely interested in finding out what the problem was and fixing it. I was impressed (which many would say is hard to do) so I will be signing up for their maintenance contract come spring time because of his work ethic. I can't speak for every employee there, but I can tell you if Lee is the tech who comes to service your issue, you'll be in good hands.