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Triad Heating & Cooling Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bob Ma

We JUST moved into our new house and of course the AC stopped working. I messaged Triad Heating and Cooling around 10pm that night. They quickly responded and had someone at my house at 12pm the following day! The technician Justin was great! He was very friendly and very informative about everything. Even showed us where our filters were.

shane bow-9

They've always been very professional and informative. Will definitely suggest them to family n friends.

David Carr

Mike was on time and gave a honest assessment of my HVAC unit. Would definitely use Triad Heating and Cooling again. Prices were very reasonable and competitive.

As an update I did go with the bid for triad heating and cooling. Justin and Scott were very professional and done a great job. Would definitely recomend.

Krystal Swaim

Dave was wonderful!! He came in and done his job very thoroughly. He check our A/C unit from top to bottom, & discussed everything as he went. Even gave helpful for our unit to last longer so we can get as much life out of it as possible! I highly recommend this company!! And ask for Dave!

Shirley Jakeman

Everyone at Triad is awesome. They are courteous, professional and friendly. Brantley did our Spring Maintenance Check this morning. It is a pleasure to see him. THANK YOU TRIAD for taking care of us and our heating and cooling needs!

Once again Triad came to our rescue. I woke up with no heat this morning. I called and Courtney was a sweetie and got a technician, Brian here this afternoon. We love the 2 x a year maintenance program, and I will be warm this evening/night! Brian was professional, did not mind my multiple questions. It is a pleasure to do business with Triad Heating and Cooling!! Thanks!

Maleah Queen

Brantley came out to do a one time service/maintenance on our unit. He was professional and friendly. He took his time and did a thorough job, which I appreciate! I would definitely recommend this company!

Greg Morton

We had Triad Heating and Cooling replace our 20 year old Trane system 2 years ago. (May 2015) I researched extensively before contacting 4 reputable HVAC companies in the Randolph County area. Eric Ward impressed us with his product line (American Standard) and his knowledge. Super nice guy, easy to work with and he presented us with a great value proposition. His company has did everything he said they would and his team is excellent. I can't recommend them any higher. We have been extremely Pleased with our dual fuel package unit and our utility bills have decreased by 20% or more. Today we had the annual maintenance completed and I was very satisfied as the technician serviced and cleaned our unit from top to bottom. (Excellent job) Great company!!

Robin White

We are very pleased with the customer service provided from Triad Heating.The response time, was above and beyond any other experience we have had..Excellent detailed explanation and very professional
We ave increased our thermostat 5 degrees. Look forward to seeing more of your company in the future. Dave Pearson is a great representative of your company.

Wendy Baldwin

The techs that came out worked diligently to get my unit working properly and to make sure I was satisfied with the work done. They were professional, but took the time to explain - in layman’s terms - what was wrong and how they fixed it. I’ve been a customer for many years and appreciate the value they (as a whole) put into customer satisfaction.

James Tincher

Triad heating and cooling has done service work for me for a number of years. They recently finished a new heating and cooling system install for me. I could not be happier with their service, their attitude, or in the manner they perform their job. They have gone out of their way to answer any question that I might have or provide me with any information that I needed. If you need good honest reliable and respectable people to do your heating and air work give Adam a call.

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