Triad Heating & Cooling Inc.

Brian was our service tech and he was professional, courteous and prompt. He worked fast and accurately and had our air conditioner working in no time. Thank you Triad for the great service!!

I recently had Triad Heating and Cooling our for our regular maintenance check-up on our home system and a condo that we own.

The technician was prompt, courteous and knew what he was doing. He has worked on our systems before and I have total trust in him. He is a nice and honest man.

I would highly recommend Triad Heating and Cooling.

Great customer service and came out in a flash!

I recently had a full HVAC installation put in my home with Triad Heating and Cooling. I had gotten several estimates before hand. Their pricing was somewhere him the middle. I was Very impressed with this company from start to finish. I would Highly recommend them.

I had a great experience with Triad today! Mike was nice, knowledgeable, thorough, and he fixed the issue! I appreciate a straightforward approach to life in general and this company is excellent in this area. I will definitely use them again and tell my friends/family.

Mike was professional and friendly. He spent extra time going through the specifics of the repair so I could understand what he was doing and what I could do to help him maintain the systems in my home. He was courteous and thorough with the Home Warranty rep (a home warranty is a scam, btw) and was glad to help me engage their process. Next time I need assistance I will call Triad Heating and Cooling, and ask for Mike.

Excellent service and superior equipment, they are the best in the state! Just had an entirely new heating and AC system installed end of May. We got basically the Rolls Royce of American Standard equipment installed by Bradley, Scotty and James, final inspection by Mike. The guys are very conscientious and detailed in their work... they even took their boots off to make sure not to get dirt in the house. The entire experience was awesome! It started with a call into their office that our AC was blowing warm air. Staff at office are on top of their game and are very helpful. Mike came out to look at our 29 yr old system... Mike is the guru of heating and air systems, extremely knowledgeable, but explains everything so a layman like myself understood what was going on, he is a huge asset to company. Adam is the comfort consultant who did an amazing job of walking us through what we needed and what options we had. Adam like everyone at Triad are very down to earth and easy going while still being very professional. Adam took care of us through the entire purchasing process, financing setup, checking in during install and final inspection of system. Adam was readily available via phone and text during this entire process. I can't say enough how great the entire experience was with Triad Heating and AC. We are now in 90 degree days and enjoying 69 degree house with minimal energy bill, thanks to super efficient system. I highly recommend the folks at Triad Heating & Air.

***** 1 Yr Update - Brantley came out to do 2nd maintenance service on our unit. System is still in pristine shape and has worked incredibly all year w/o issue. Brantley is always very professional and did an excellent job. I would highly recommend Triad H&C and crew to anyone in the future!

We just moved to the area not long ago, and had difficulty with our A/c unit right on time for the 90 degree weather. One of our neighbors recommended Custom Heating & Cooling. Jeff was great! He arrived on schedule and was very professional. After he looked everything over he walked us through the issues, answered all of our questions, and offered us options for different price ranges. We highly recommend this company!

Dave came and serviced our AC unit. He was wonderful and explained to me everything that he was doing and had done! He also listened to everything I was saying to better service our AC. Dave was very knowledgeable about his area of work! I had a wonderful experience and I highly recommend custom heating and cooling! Dave went above and beyond my expectations! Thank so so much! I’m one happy customer!

Mike was extremely polite and explained very thoroughly all that he did and even went to the trouble to show me how to look for potential future problems. Our system was installed in 1994 so I was expecting that alone to be the problem. I’m sure if he wanted to, he could have convinced us we just need a new system because I’m sure we are running on borrowed time. Instead, he was honest enough to say it was doing to well at the moment to replace it. When that happens, they will be the one we call for a new system. Highly recommend their services!