Falso Service Experts

Garrett and his crew showed up on time and were courteous and professional. This was a routine A/C maintenance call and everything was completed as promised. Our system is getting old. No hard up-sell, but they do like to let you know there are options available. Great job, and as always, very happy with their service!

Falso Service Experts do a great job! Beginning with our install almost 4 years ago of a new AC and Heating system. No problems, Works great year in and year out. And we appreciate the yearly maintenance checks included in our purchase. Tim, our technician, was efficient, knowledgeable, professional and polite. Thanks Falso!

Nick and Durk were very professional during my maintenance call. They advised me on where to purchase furnace filters and the correct size. Maintenance was completed in a timely manner. They were both very pleasant to work with. I would highly recommend Falso Service Experts for heating and cooling maintenance and repairs for plumbing. We have been loyal customers since 1996.

Justin did a great job with our AC maintenance today. He was on time, very pleasant and took time to provide guidance on how to make better use of our controlled thermostat. Really appreciated his recommendations regarding our current AC system and his helpful advice! Nice job!

I want to thank. DEVIN AND ALAK. FOR the find job that they did at my MOM house in SYRACUSE,NY THEY Came
On time and they kept working until the job was done. Thank's again they would be the one that I recommend
. Dennis. P

Nick and his crew (Seth/Shaun/Keith) were fantastic. They were honest and explained everything in detail and allowed me to make up my own mind on what I wanted to do without having any pressure. I ended up getting a new furnace installed and they were professional and made sure I understood my unit before they left. I will continue to use them for future services.

I called this company to have my boiler diagnosed at a rental property. Not only did they screw up the diagnosis (told me it was a gas regulator valve, when it was actually the pilot and igniter) they proceeded to tell my tenants the furnace was producing carbon monoxide in an attempt to drive a sale for a new system. They did no testing for carbon monoxide at all. Then they never called me back to give me a quote for the gas valve. As if that wasn't enough, when I called to speak with a manager about the lack of professionalism by the tech, the manager blew me off and never returned my call. DON'T USE THIS COMPANY! EVER!

Tom and Nick did a great job. My system was repaired in less than an hour. They were both polite and personable. They helped me decide which was the most cost effective for my budget. Highly recommend!

Tim and Ray from Falco were great! They were personable and efficient. I recommend others to trust them to solve their furnace needs, they were terrific.

Thomas was fantastic, very friendly and professional. I needed to get my thermostat rewired so that I would stop having issues with my nest. He worked with me for the best possible solution, gave me multiple options to achieve what I needed, and we picked what suited my situation best, which I feel like is all anyone could ever ask for.