One Hour Heating & Air Conditioning® of Suffolk County

My tech Roberto was amazing, he was able to quickly diagnose the problem and resolve it.

The technician diagnosed our problem pretty quickly and had the parts in his truck to fix it. Good experience using this company.

Michael Benevente was a pleasure to work with. Extremely personable and cared about the quality of his service as well as the outcome. He was very efficient in his installation of the thermostats. He also made sure the product and instructions were explained properly. Lastly, he took the extra time to ensure the heat was being distributed by checking and correcting the baseboard vents throughout the house. Thank you Michael for your efforts.

Worst experience... NEVER SHOWED UP FOR A SCHEDULED EMERGENCY APPOINTMENT ... worst answering service...
Never contacted me to explain why they didn't show up

guys were friendly informative and did a great job

Very professional company. Tom arrived on time, explained everything to my elderly parents so they understood and let them ask as many questions as they wanted. Gave us a variety of options and was thorough with his work. Excellent service. Appreciated his honesty and taking his time.

Mike came early, was a pleasure and fixed my problem fast and honest. I was so happy with him I am now a permanent customer with contract. Nice to have strong honest work ethic again.
Erica on phone was awesome also.
I love this company all around.

This is not a full HVAC service company as avertised. I sigbed service contract which was for heating and air coditioning.
They kept calling, email, sent regular mail ,to have me schedule a heating system checkup.When I emailed back to schedule they asked what kind of fuel does my heating system use. When I anwered that I have oil heat, they said sorry we dont service them and instructed me to Call my oil supplier for service.
Nowhere in their service contract do they mention this.
So much for full HVAC service by this outfit.

I was very pleased with the service. Originally was scheduled to have a technician come out not until another 5 days when our Central air unit stopped working but was happily surprised to get a phone call stating they were available 2 days later instead and arrived shortly after the call. Had the pleasure to meet their technician Mike P. ; he was professional, extremely helpful, very informative and personable. He figured out the problem immediately, left to go pick up the part needed and in no time had it back up and running. Definitely a thumbs up experience.

Roberto, was on time and professional. He explained the problem and solution. He stayed afterwards to make sure everything was working to our satisfaction. I would definitely recommend using him again.