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Richard's Heating & Cooling Reviews - 49

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Harry Seubert

Richards was highly recommended to me by my daughter and son-in-law after they had installed a new boiler at their home. I had gotten several estimates from big name A.C. installation companies and I chose Richards and I could not be happier with my decision. John, Mike and Ryan ((Richards son) were just what I and anyone else could want to do business with. On time, did everything we covered with the contract plus little extras at no cost. Courteous, clean, quiet, knowledgeable and economical. I reccomend them highly. 5+stars.

Vanessa Saint-Surin

I was searching on google for a heating company to assist us with our heating system that stopped working a few days ago. As I began to scroll I came across Richard’s heating company and I said this seems very family oriented. I called and immediately they sent someone to my house within 2hrs. I was lucky to get the man in charge himself Richard. He did an assessment and instantly he fixed the problem. In less than 15 mins the heat was back on. My experience was extremely pleasant because of his integrity, professionalism and his prompt response. Nothing pleases a customer more than kindness and understanding. This family oriented business gets 5 stars from me. If you’re looking for a honest and efficient business for any repairs you may have in the heating cooling department, Richard’s heating &cooling it is. Thank you so much for your business.

Ed Lactaoen

Got our central air conditioning fixed today, had to replace the old R22 system on both outside condenser/compressor and the whole air handler. With all the research and recommendations we ended up getting a TRANE 4-ton 16 seer unit, all of which were supplied and professionally installed by Richard’s Heating & Cooling. We are very satisfied and very happy with the overall project. We definitely recommend them on your HVAC needs (estimates, new system, service call, etc.)! Very nice, professional, honest and great people to deal with. Communication was excellent and work was clean, neat and organized. Again, if you are looking for a “worry free” HVAC contractor just call them and use them. You can’t go wrong and satisfaction guaranteed! We proved it ourselves and we wanted to share the same experience to you! Good luck!!!

Alex M

Our 30 years old boiler started leaking overnight. Ryan to the rescue! He figured out the best way to redesign and build a densely populated grid of pipes, shutoff, mixing & relief valves to restore our heating system to good health. Using modern crimping technology & tools, Ryan took the time to create & assemble a custom made pipe system replacing the leaking one. Prompt, extremely efficient, knowledgeable and professional, Ryan patiently checked the results and fine-tuned the system, re-adjusted the aquastat and the mixing valve settings. In a couple of hours, he fixed our system and restored our home heat and hot water without wasting any time. Other technicians would have taken the whole day to do this job! Thank you, Ryan!

Karen McClorey - QR Realty

They are Professional, Reasonable, On time and Clean! I have been using and recommending Richard Heating & Cooling for over 10 yrs +. Ryan had a challenging furnace install and now I have heat. Kudos!!

Karen McClorey
Deer Park, NY

John Militello

Top Notch Great Service. Stood by their work. Boiler backed up, black smoke out of chimney, carbon monoxide alarm went off. Came within a couple of hours, after hours, very professional, spent the time to clean my boiler and fix it right. Would recommend Richard's to anyone. Thank You

Jerry Reilly

Had a 35plus year old oil furnace and external hot water tank replaced with a new furnace.
Richard inspected our old unit, explained our options, answered all our questions, and gave us an estimate. Richard was extremely polite, and in no way did he come across as a “salesman”.
Once we decided to go with his company, he gave us a date, and explained the procedure.
His workers showed up when scheduled, were as friendly and professional as Richard was, and did a fully professional job, with Richard inspecting and supervising from time to time.
Everything, from start to finish, I would rate as five stars. I couldn’t be more satisfied.
J. Reilly

Keith Byrne

Needed assistance fast as my furnace was no longer operating properly during the holiday season with several days of very cold temps. Contacted Richard’s and the response was outstanding. Upon arriving to my home the problem was immediately diagnosed, which led to needing a new furnace. Richard and Ryan not only found a comparable furnace at moment’s notice, but got it installed the following day. The install was flawless, and the new product continues to perform well. Thank you Richard’s Heating and Cooling!

Teddy Henriquez

The first time I used this company everything was good with the service.
I used them this year for heating maintenance and 2 Bad things I noticed First oil spilled on the floor that wasn't cleaned when the service was performed. My Boiler has an oil leak now and second the heat wouldn't stop coming out of the vent even if I turn off the heat. That wasn't happening before. I don't know what the heck is going on but the heat is just continuously working even when is off. I don't think I'm gonna use this company again for my heating needs in the future.

Dana DiGeronimo

Richard’s Heating and Cooling provided remarkable service today!

I’ve been having trouble with my central air conditioning unit so, I placed a service call to Richards Heating and Cooling.

From the time I placed my phone call……the telephone representative was very helpful and extremely kind and patient with me to assist in getting my AC unit repaired.

Will was dispatched to my home, he was friendly and very knowledgeable. He knew exactly what the issue was and repaired it immediately. The entire process from start to finish was about an hour.

This is the first time I have used Richards Heating and Cooling and I am quite impressed with the service.

They were very accommodating and very customer oriented.

Thanks again for saving the day! Keep up the good work guys!

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