Sessa Plumbing & Heating

I've been using Richie at Sessa for over ten years. As a Brooklyn homeowner, I am typically frustrated by how hard it is to find really professional, highly skilled, reliable tradespeople. Knowing I can count on Richie for all of my plumbing, heating, and HVAC needs is such a relief. He's super smart and can problem solve anything. When I first hired him, it was after paying numerous other "master plumbers" to figure out why my steam radiator heat system was functioning so poorly. None of them could satisfactorily solve the problem, and Richie did like it was a piece of cake. After that, I've never used anyone else for plumbing, heating, or HVAC jobs big or small. I own three buildings and he takes care of them all. When it's complicated, he does the work himself; when it's simple, he sends one of his guys. Everyone is super professional. They wear shoe covers, work efficiently, and always keep things neat and professional. On the occassion that a complicated repair doesn't work out as simply as hoped, he's always been quick to come back and fix the problem. Sessa isn't cheap, for sure, but given my experiences with less expensive plumbers, it's worth every penny for the professionalism and piece of mind. Honestly, I have a hard time believing any negative reviews here. Sounds like they're talking about someone else! (There IS another Sessa plumbing, by the way... This is for Sessa Plumbing & Heating, not the other one. Richie Amato is your guy.)

When we moved into our apt last fall, the shower pressure was so sad. Our contractor said it couldn't be fixed without ripping out the whole bathroom, another plumber said it couldn't be fixed without ripping out the whole bathroom. Sessa came for another building repair, and my husband asked the plumber to take a look. He called his people, and they said they could fix it. A week or so later Richie came and FIXED it. I joke that I will make a shrine to him in my apt b/c now we have water pressure and it's amazing. (it used to take 45 min to fill the tub--that's how bad it was). THANK YOU SESSA. You are the GOAT with a capital G (as my 13 year old told me to write in this review).

They literally never call back. Have tried during 2 emergencies because they say 24 hours and the reviews (old) have always been good. But they never even call back.

The quality of the work speaks for itself. They have yet to return to fix something they had already worked on once. They are my go to because I know I'm not going to be scammed. The work is almost always quick and clean. They are upfront about time and price so there are no games. They try their very best to accommodate and this is why I will continue to call on them and recommend them. The plumbers are always professional. My last one was Lucas and he delivered as promised while being patient and informative.

NYC requires inspection of all gas applications for multifamily homes by a licensed plumber. I called Sessa plumbing and Richie was on time, professional, and completed the inspection in a timely manner. Paperwork was filed promptly with the city and i was provided with a copy.

Richie from Sessa is AMAZING!! He helped with renovating 2 bathrooms. He did an incredible job and came highly recommended from a friend. Nobody could have done a better job then Richie . He was available to answer all of my questions and went above and beyond to make sure I was happy with the job. He gave me a reasonable price and delivered an impeccable renovation job. He is a perfectionist to say the least and he truly cares about his clients happiness. Thanks Richie!!!!!

3 years ago Sessa Plumbing installed a new boiler in my building. All seemed fine until last week when National Grid was checking something in my building . They turned off the gas and took the meter because the pipe size to the boiler was incorrect. I reached out to Richie at Sessa. He said he would call me later and never got back to me. I called a few other plumbers who all came to look at the situation. I learned that the boiler was not installed to code. Also, it was not filed with the city and this is causing me additional costs and aggravation.

I called Friday for a quote to install a toilet bowl. The woman took all my information and said a plumber will call back. I called again Saturday afternoon got the same woman and still no call back. The woman knows absolutely nothing about the company I have used them in the past at my grandmother's house many years ago I just don't understand why they won't call back

Had them come over for an estimate on a new furnace and water heater. Guy spent about 45 minutes checking things out, explaining different scenarios. Told me they'd send an estimate in a week, and then I never heard back. Followed up later and was told "sorry, we can't help you."

Waste of my time.

The most experienced tech's I ever met. They are truly the plumbers who care!!!!