Mazgan Air Conditioning & Heating Repair

We hired Mazgan Air Conditioning & Heating to replace a furnace at our church. The professionalism and expertise were top notch. All options were fully explained and communicated to us. The company worked with us and took the time to figure out the best HVAC options to meet the heating needs of the church. This is a company with integrity. We will absolutely hire them again for our HVAC needs.

My thermostat malfunction I called Mazgan at 11:30 am. They gave me a 4 hour window for technician to arrive. Zac actually arrived within 2 hours and fixed my problem he was professional . I will definitely use them again when needed.

Luis arrived right when scheduled and kept me fully informed about the work he was doing for my dad. This was very helpful because my dad, who is elderly, lives in a New York and I couldn’t be there when the repairs were completed. The constant check ins help put my mind at ease.

We called Mazgan to fix the AC system at our Brooklyn house. They resolved the problem, but the technicians are not professional. The initial response was prompt, but once the job was half done, the quality of service declined. On several occasions, they gave a 4 hour window to come in for the service, but did not show up on multiple occasions. They don't call to say they are not coming, you have to figure it out and call the office to get a new slot, which you cannot get right away, but only after a few days. The service was half done, so we could not also call another company. They need to understand that the customers time is equally valuable and call to reschedule if they are not coming in for service.

Our central AC was blowing cool air but wasn't lowering the temperature in the apartment. The individual who showed up for the appointment, while a nice person, looked at everything and just told me I need better blinds and drapes. I purchased top of the line blinds and drapes to better insulate and they didn't solve the problem. Now, a few months later, the apartment is 80 degrees and all the HVAC repair companies are booked up because its summertime.

Mazgan AC is really wonderful. My husband and I had an issue with our new thermostat. It was a complex electrical issue - and Mark came and spend hours working on the problem and did a great job diagnosing the issue, and resolving it too. He did this all with a professional attitude and with good cheer. We would highly recommend him!

Mark has the experience and tools to diagnose your needs upfront. This saves the customer time and money. He has a real knack for problem solving.

His desire to give the customer the highest quality service is paramount to his business success. In a world of sheisters and hacks, Mark knows the value of a satisfied customer.

I've struggled to find professional, reliable air conditioning service people in Brooklyn. Most don't even have websites. But Mazgan had genuine customer service, and the guy who came to my home was courteous, helpful, and took care of the problem. Thanks!

Zak did a great job! He got our heat up and running in an hour. He communicated with us about his arrival time. Was very kind and professional. Very happy with our service (and happy to be warm again)!

Mark came to us when our Quietside water heater broke again and we had a great experience with him. He was the first to respond out of a couple of different places we tried, and he came immediately - which means a lot considering the snowstorm just passed. He assessed the problem, ordered the necessary parts, delivered them to our home, and even took care of warranty paperwork we needed sent out on one of our parts. Would definitely recommend him and he's our go to person now.