Mazgan Air Conditioning & Heating Repair

Technicians were on time and very knowledgeable and was able to diagnosed my boiler issue very quickly, highly recommend this people for all your boiler/HVAC and tankless hot water heater. Good company to have on speed dial!

To begin with , expensive, time consuming, invasive and shoddy workmanship. My experience with Mazgan air-conditioning started on a very positive note. They sent one technician to my house who worked tirelessly in my backyard proofing the lines of my ductless system to make sure there was no leakage. It was going fairly well until he reached the evaporator in our TV room. I have never seen such a travesty of poor installation and lack of manpower resulting in a finished product that leaked water down my walls and spoiled my paint job. The unit was not more mounted next to the wall it was hanging off of an angle. When I called Mr. Mazgan to complain about the situation he started to get me involved in his personal life and telling me about how he had a wedding to go to and how he had social obligations and how responsive he was . He did knock off some money for the poor workmanship but ultimately I had to hire two gentleman from the Bronx who came in and reinstall the unit so it did not leak water down the wall. They charged me $250 dollars as opposed to the thousands I paid Mr Mazgan. In general I was extremely dissatisfied with Mazgan air conditioning and horrified with the way in which I was schmoozed by Mark Mazgan . He attempted to involve me as a customer and his personal problems instead of talking to me about the problems I had with his business and possibly sending more than one skinny overworked guy to do a job. He actually sent me a photo of his grandmother’s grave to show why he couldn’t attend to my problem. Photos follow and they will tell the story do not hire him if you can avoid him. If I called myself a craftsman (which I’ve been) I would never leave a job looking like this and functioning worse. Do not hire. Avoid like plague

I had a remarkable experience with Mazgan. They replaced a broken condenser of ours. They were in time totally professional and awesome to work with. Mark the owner was totally involved. The price was tight and I would highly recommend Mazgan!! 5 stars!!!

Highly recommend Zak and Mazgan. I needed a nest thermostat installation done, which proved to be quite complex given the way my home was wired. Zak put in the effort to understand how to make it compatible with my home and came back multiple times to get the job done. I had gotten 3 other companies to try doing the job prior to Mazgan, and all of them said it wasn’t possible. Very professional and high quality service

AC pressure test / diagnostic, replace condenser unit and coil, plus service our tankless water heating system which Mazgan installed a few years back. Turned up during the given appointment windows, quickly identified any issues and did a great job with the installation and maintenance. Zero problems, work was professional and friendly. Recommended.

Stay far away from this company. They installed a Daikin Fit 17 SEER unit in March 2019. The installation was such a mess that I made them discount me for the job (which they did to their credit). Once they got the unit up and going I thought the worse was behind me. 3 years later and thousands of dollars of repairs and fixes, I have to replace the entire unit because they did a patchwork job on the installation. They used different (non Daikin) parts to connect the air handler to the condenser, they insufficiently wired the unit, they used the wrong coils and patched them together such that it's been leaking freon (which I've had to top up frequently), and the worst part is that because the units are not correctly communicating with each other and the Thermostat keeps shutting off. It finally got to the point where it could not come on and I finally found contractors who work with these units and know what they are talking about to come and diagnose the problem. None of the workers involved with the installation still work for the company. The owner should be ashamed. This company should not be a Daikin certified installer. I dare the owner, Mark, to follow up with me. It takes everything in me not to sue them for the distress and $$ this has caused me. AVOID THIS COMPANY

The serviceman Luis was FANTASTIC. He was very courteous and very knowledgeable. He explained clearly what he was going to do to repair my HVAC unit and cleaned up and finished in a very professional manner. Highly recommended!!

Only reason I gave more than one star was the politeness of the staff and the fact I wasn’t charged to come look at my problem. However Mark is infuriating. First time around he came late and ended up taking a phone call outside my building. I was watching him from my stoop go on and on with his call without any regard for me looking at him waiting to be done. Then It was like pulling teeth trying to get him to schedule me to fix a leak they couldn’t fix the first time around. He swore the leak was due to needing a deep cleaning, which they did but didn’t fix the problem. Then for 4 months I had to beg him to come back to try a new solution. He jerked me around and I just said enough. Looking for someone with more professionalism.

I have used Mazgan twice now: once for a maintenance seasonal tune up, and most recently for an emergency when the central AC system started leaking thru the wall and then stopped working completely on a 90 degree day. Mark is fantastic--extremely responsive via phone call, patient, professional, and intelligent. He oversaw the issue and then sent two techs to come out to further diagnose. Mark then spoke with each tech over the phone to further trouble shoot together with the techs on site. David in particular was also phenomenal. Courteous, professional, on time, communicative and hard working. He solved the issue and we were thrilled. Mazgan are fair in their pricing and have pride in their work. Couldn't recommend them more highly!

Our furnace started making a very horrible noise suddenly when it would turn on and turn off. We couldn't any appointment with anyone till 4 days later. When I called Mazgan, they had an appointment open for the next day at 9AM and Luis showed around 9:15 that morning. He assessed the situation and immediately started fixing the issue. It took him longer than he expected but he did great work and was very timely and professional. I would recommend Mazgan to anyone who needs home repair help.