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    Mazgan Air Conditioning & Heating Repair Reviews - 100

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    benjamin nigri

    Mazagan was extremely helpful and professional with our needs. They installed a UV Light & repaired my furnace and water heater. Very quick and amazing service. Pricing was also very good. Recommend their services to anyone!!

    Anthony Atterbury

    I appreciate receiving constant updates on appointment schedule. Technician arrived on time and performed the work on hand professionally. Excellent service!

    Patrick McClellan

    My central air conditioning unit was leaking in my basement. After one company came out and failed to correctly diagnose the problem, Zaki came out the next day and thoroughly diagnosed and fixed the problem while explaining where the leaks were coming from and what he was doing to fix them at each step of the process.

    Will

    Mazgan always does a great job identifying issues, being transparent with work needed, and suggestions to keep our units running smooth. Zak came today and power washed our three mini split ductless Fujitsu units. He did a great job containing the power washing system and they look clean as new. Thanks again!!

    Sheetal Desai-Oghra

    Excellent business! We have been using them for 2+ years for our Daikin mini split system in our condo. They are great, easy to schedule and communicate with. We have also referred them to other units in our building who also had an excellent experience with them. Mr Jajati came to check our system today and also power washed all of our units. He was excellent. Very professional, kind, patient. He took great care to clean our units very well and also cleaned up after his work. I highly recommend Mazgan.

    Angela Chachere

    Zak did an amazing job getting my boiler working! He was very professional and thorough. He explained everything carefully and the price was very fair and reasonable. So glad I found Mazgan! Thank you for getting my boiler working!

    Aaron Samuel Breslow

    These guys are awesome. Very kind, efficient, and professional. They explained each step as they did it and clarified the source and fix for each problem. Highly recommend.

    Karen Habib

    I don't enjoy writing bad reviews. But when a job is performed so poorly that I wish I'd hired somebody else, I feel obligated to warn others. Such is the case with Mazgan AC.

    I was initially quite impressed with Mark when he first came out to bid for the installation of my brand new central AC/heat system. Super nice guy and he sounded so knowledgeable! I felt I was in excellent hands when I entrusted him with installation of my brand new $17,000 HVAC system.

    Today I am giving him one star for the job, after having seen all the 'shortcuts' he took. I'm not talking about minor shortcuts, like using a nail instead of a screw. I'm talking about negligence that impacted the functioning of my HVAC system, and especially the air quality of my home. For example, when my general contractor's guys (accidentally?) sheetrocked over a large hole that Mark had cut in the attic to serve as the cold air intake vent, Mark did not cut a new hole, nor did he address the problem with my general contractor (who Mark's friend, mind you; Mark was the one who recommended my GC to me). Instead, HE JUST IGNORED THE PROBLEM AND PROCEEDED TO INSTALL THE HVAC SYSTEM WITH NO COLD AIR INTAKE!! Which means the air being cooled & heated was coming not from within my apt, but rather from the dusty attic -- spreading disgusting dirt & dust all over my apt, eww! Additionally, the guys who came out to fix the problem discovered several ducts that Mark had installed leading nowhere, connected to nothing ... meaning that the temperature control is not just in the livable spaces; I am paying to heat and cool my attic (at the expense of heat in the living room and bedrooms)!! Then there's the matter of the filter. The attached photos show the oversized AC filter that Mark's guys installed and duct-taped to my new unit. When I complained about it, Mark mansplained to me that the oversized filter was EVEN BETTER than a correctly-sized filter -- never mind that the duct tape came off, the filter came loose, and there was NOTHING filtering the air that was being pushed from my attic into my apartment.

    Finally, you should know that if there's a problem with your HVAC system between Thursday night and Sunday, you're on your own. Mark is religious, he does not work Fridays or Saturdays -- which I respect, he's entitled to his faith and his work schedule. But when you're in this line of work, when you own a heating & cooling company in the Northeast, there are going to be heating and cooling emergencies that are inconveniently timed. Mark will not even make alternate arrangements for repairs during the Sabbath, he will just ignore your complaint until Sunday. You're screwed if your HVAC breaks down during Shabbat. Which is of course what happened to me. My heat was down this morning, a cold Friday morning, just 2 months after Mark had completed the installation. He told me to call his office, and they told me the first availability was TUESDAY. That was 5 days away, and temperatures were hovering around 40 degrees. So I was forced to hire and pay for another HVAC company to make the repair to the thermostat, just 2 months after Mark had finished the install. So much for my warrantee!

    I can't in good conscience recommend that you hire Mazgan AC.

    Muhammad-Don :Moore

    Pretty satisfied with Mazgan after a hot water heater replacement and some other related repairs.. Mark (the owner) was pleasant and easy to work with. We had an issue with a minor dent in the WH that was a result of an oversight in care bringing it down into the basement. Mark admitted it occurred and handled the concern to our satisfaction.. great price, 10 yr warranty and great work.

    Ria Harracksingh

    Reached out on Yelp to Mazgan and they responded immediately and had someone here the next day. Zak was extremely thorough, knowledgeable and careful. He also showed me the results of the analysis. These guys are definitely on my short list now!

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