Everything was great- they were helpful on the phone and scheduled me easily. I needed a simple dryer vent cleaning but when they started we found out that the vent had been disconnected inside the walls at two different points. There was years of lint being pumped into the walls (and exhaust from the dryer) causing a fire hazard. While they were here they reconnected the vent in both places (even cleanly opening the walls of the basement where they needed to) and cleared out the space in the walls where lint was hiding. Seriously did a great job and took the multiple curveballs my basement had for them and the price was super reasonable.
The owner was extremely thorough. Everyone who worked with him/for him extremely professional and respectful. We will use him again if needed. We would absolutely feel comfortable referring him to family members/friends. We are so glad to have found this company! All around quality work and engagement.
Ben came to my home and gave an quick and accurate assessment of my system issue. Shortly after he came for service and fixed the problem in time before weather got too cold.
Ben and his team recently replaced two outdated AC systems at my house and did a great job! I shopped around quite a bit and their prices were the most competitive. They were also very easy and nice to work with. Would definitely recommend Fresh Air Flow!
The Fresh Air Flow team is always responsive, on-time and knowledgeable. We use them at our place of business and at home. Among a short list of service providers we are always happy to call again.
The FRESH AIR FLOW Company was excellent to do business with for my HVAC unit which works perfectly. I got into contact with Ben Marga, owner of FAF at the beginning of my replacement project. BM is very knowledgeable and quick to communicate. All appointments were attended on time and in a very professional manner with email reminders and text messages before showing up from FAF with these 2 friendly and hard working technicians James Zegrino and Shawn Herbert. When it comes to the installation, I have never seen such meticulous and tidy work done in my time. Despite drilling through walls, they made absolutely no mess inside my house. Everything was done to a professional standard and well explained. They had great customer services and gave me a good indication of the most relevant unit to purchase and they installed it in a way so that it looks great, perfectly symmetrical.
All in all I am very happy with the service that I have received so far and would definitely recommend them highly and worthwhile investment if you are looking to improve your comfort.
From Edgar and Jenny: I am very grateful for the excellent service this company has provided. In the middle of December, I had an issue with our heater and a friend of mine recommended this company to us. This company resolved our heating issue quick with no extra problems and we are thankful. There weren't any other issues after the heater was fixed. The person who came and fixed it was Jonathon. Thank you.
Fresh Air Flow was fast, responsive, knowledgeable, and honest. Greg was the technician who came out and diagnosed my AC issues. He was excellent. He broke down my issues and options in an easy to understand way. I could tell he was authentic and was not trying to upsell me anything I didn't need. I'll definitely be using Fresh Air Flow for my HVAC needs moving forward.
Thomas Cladek
Everything was great- they were helpful on the phone and scheduled me easily. I needed a simple dryer vent cleaning but when they started we found out that the vent had been disconnected inside the walls at two different points. There was years of lint being pumped into the walls (and exhaust from the dryer) causing a fire hazard. While they were here they reconnected the vent in both places (even cleanly opening the walls of the basement where they needed to) and cleared out the space in the walls where lint was hiding. Seriously did a great job and took the multiple curveballs my basement had for them and the price was super reasonable.
Cicely Reece
The owner was extremely thorough. Everyone who worked with him/for him extremely professional and respectful. We will use him again if needed. We would absolutely feel comfortable referring him to family members/friends. We are so glad to have found this company! All around quality work and engagement.
Mike Strollo
Ben came to my home and gave an quick and accurate assessment of my system issue. Shortly after he came for service and fixed the problem in time before weather got too cold.
Colleen Lawlor Grillo
Ben and his team recently replaced two outdated AC systems at my house and did a great job! I shopped around quite a bit and their prices were the most competitive. They were also very easy and nice to work with. Would definitely recommend Fresh Air Flow!
Bill C
The Fresh Air Flow team is always responsive, on-time and knowledgeable. We use them at our place of business and at home. Among a short list of service providers we are always happy to call again.
Du Chau
Impressive quality of service
The FRESH AIR FLOW Company was excellent to do business with for my HVAC unit which works perfectly. I got into contact with Ben Marga, owner of FAF at the beginning of my replacement project. BM is very knowledgeable and quick to communicate. All appointments were attended on time and in a very professional manner with email reminders and text messages before showing up from FAF with these 2 friendly and hard working technicians James Zegrino and Shawn Herbert. When it comes to the installation, I have never seen such meticulous and tidy work done in my time. Despite drilling through walls, they made absolutely no mess inside my house. Everything was done to a professional standard and well explained. They had great customer services and gave me a good indication of the most relevant unit to purchase and they installed it in a way so that it looks great, perfectly symmetrical.
All in all I am very happy with the service that I have received so far and would definitely recommend them highly and worthwhile investment if you are looking to improve your comfort.
Victor Feliz
Everything was done perfect and efficient, very professional.
Ami Shah
Scott and Mike were professional, caring and careful!
Eliana Santana
From Edgar and Jenny: I am very grateful for the excellent service this company has provided. In the middle of December, I had an issue with our heater and a friend of mine recommended this company to us. This company resolved our heating issue quick with no extra problems and we are thankful. There weren't any other issues after the heater was fixed. The person who came and fixed it was Jonathon. Thank you.
Lisa Cannarella
Fresh Air Flow was fast, responsive, knowledgeable, and honest. Greg was the technician who came out and diagnosed my AC issues. He was excellent. He broke down my issues and options in an easy to understand way. I could tell he was authentic and was not trying to upsell me anything I didn't need. I'll definitely be using Fresh Air Flow for my HVAC needs moving forward.