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Fresh Air Flow Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lior Tiano

I call fresh air flow with a heating problem that I have the day before that freezing storm, Ben was very kind and professional and send me a team right away with a high priority!
They try to repair my old one, but it’s more than 60 years old and there was no way to do that so before the holiday and the storm he he prioritize my new boiler to be installed.
I got an update by text message, every step of the way and fully communicate with the professional technicians, the price was more than excellent and affordable and more important, the service was excellent.
Not every day you find a business owner and a team that care about customer service like fresh air flow.
I will highly recommend to all my family and friend to the one and only company for all my HVAC needs.
Thank you fresh air flow
⭐️⭐️⭐️⭐️

Michael Moore

Ben and the team at FAF exemplify the classic high level of service, value and quality we used to expect back in the day.

From our first meeting, his knowledge and honesty were evident. Even more impressive was his explanation on unneeded services, the better way to do things and his general expertise on setting up these systems. I really got the feeling FAF wanted to get it right and was not trying to upsell or overcharge. I had reviewed and seen more than 5 contractors and he just made the most sense.

Besides being very competitive with the pricing, he delivered a quality install, on time, on budget with service in mind. MOST importantly, when I had a few small problems - his team came out promptly to get it sorted (took a few tries). I'm a very picky customer and they answered every call, email and text in a timely manner.

On big purchases like this you need it done right, I trust FAF and their slogan could not be more true -'We Put Our Soul In Climate Control!'

John Jay Shing

From Ben’s amiable and immediate response to Ian’s honest proposal, FAF stood out of all other candidates to replace my old furnace. Just next day early morning Shawn and Kyle came to install the new unit. They pulled down the old one, meticulously made the new duct work on site, rearranged the intake and return pipes as well as the other related attachments. It is really a big surprise to me when I see the state of art setting which saves much space and looks modern.
There are no shortage of HVAC contractors around but some of them are used to play rip off tactics to put customers in traps. On the contrary, FAF is among the good group In fair practice.
My experience with FAF reflects it is well deserved to win customers’ trust by its honesty, good work ethics and professionalism.
FAF is truly worth commendable five star.
If you are looking for a reliable and good HVAC service, Fresh Air Flow HVAC is the one for you!.

Kyle Metzcher

Fresh air flow did a duct cleaning at my residence. They were professional neat and did an amazing job. Highly recommend

Joanne Waryga

I was happy they could fit us in on the same day. Michael was professional, helpful, and courteous. Great service!

nicholas kruger

fresh air flow is the only company i’ll use for residential hvac issues in philly! i’ve had to use them twice now and they have showed up extremely timely and have fixed the issues quick and pleasantly! they came out for me december 26th after I got home christmas night and found my heater had went. recommended to a few friends who have already used them and had the same amazing experience I did! 10/10

Bill Baker

I found Fresh Air Flow last year when I was struggling with an ongoing A/C issue. I was working with another vendor through a maintenance relationship and that vendor was telling me I needed to replace the system. I found FAF for a second opinion. Within an hour, they realized the issue was a faulty breaker in my panel. They went to home depot and had it fixed in 2 hours with an inexpensive replacement part saving me tens of thousands of dollars. I immediately moved my maintenance contract to them. We now just had a cracked heat exchanger in our furnace. They were able to get the replacement system, juggle the schedule to make us a priority, and had it installed within days. Can't say enough good things about Ben and Fresh Air Flow.

Greg Thiel

It's aways a pleasure to have work done by knowledgeable, competent professionals. They were very conscientious about making sure the entire system was working properly before they left. The price for their services was very reasonable and was exactly what was agreed upon before they arrived. Would definitely hire them again for heating and cooling system work.

Ander Kazmerski

I'm a new homeowner and was in need of maintenance on my ductless mini split units. I found Fresh Air Flow on Google and gave them a try. I'm very glad I did! They were quick to respond to my call and schedule an appointment. Angelo and Scott made the service call and were extremely professional, thorough, and respected my home. 10/10 experience and I will 100% use them again and recommend to anyone else. Thank you!

Kira E. Jones

I had a great experience with Fresh Air Flow and highly recommend them! They converted my heating from oil to gas, replaced my water heater, and updated my AC system. They were lovely to work with and did a wonderful job for all the various pieces I needed done. They were knowledgeable, responsive, and provided helpful advice.

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