Pro Energy Solutions

TL:DR: Use these guys! They are great!

OK, the full story. Just over 11 years ago our central air system broke. The reason for that early demise of a well-built 30-year-old system was in part to poor installation (our townhouse was built by three (3) drunken monkeys and a flamingo on crack cocaine) - the original coolant lines were run through the concrete patio, without a sleeve, and there were dozens of "90-degree" bends in the lines.

Flash forward to the beginning of May when we figured out that we can actually swing getting the system replaced, so we did what every good homeowner does; we investigated, got quotes, and knew what we wanted and what our budget was.

Four (4) companies came out to visit our humble abode, the first one came highly recommended by a close friend, who I liked, but did not provide a quote until the evening I green-lit Pro Energy Solutions (more one them shortly). The other two (2) I felt uncomfortable with, to the point where I thought his whole pitch seemed sketchy.

We connected with Pro Energy Solutions through Home Depot. Now, I will clearly state that their price was higher than the highly recommended guy by a few hundred bucks (after you factor in everything), but Pro Energy Solutions was the ONLY installer to provide THREE (3) QUOTES! An economical, mid-range, and high-range system, the latter two (2) are backed their for TEN (10) YEARS compared to 5, and their labor for THREE (3) YEARS compared to 1-2 years (for the low-end/competitors quote). Additionally, they were able to get me on the schedule within 5 days, where the other contractor told me it could be a week or two.

In addition, Pro Energy Solutions has a 24 hour service line, but I hope I never have to use it.

Their installers came out early on a Monday, and although there were MINOR (very MINOR) issues with the accessories, everything went amazingly well; now I had them back out 2-days later for the aforementioned minor issues, and their guys found and corrected a few things they felt would be better to just address now, rather than have the chance of an issue in the future.

Now, that 2nd visit was yesterday (June 13. 2018), and I've not run the furnace yet, but they assured me they will address any potential issues should they arise without any fuss come winter; and I trust their word.

VERY HAPPY!! Not only was the work done prior to the heat-wave we're about to get hit with, but the level of customer care and attention to the details, makes me very happy that I paid a few extra bucks for quality!

This was my first experience with Pro Energy. The guys showed up on time. The appointment was available when I needed it. They were clean in the house, gave me a full assessment, and didn't try to sell me anything like my old company. They have a new customer and will get my referrals.

I had a Rheem HVAC system from Home Depot installed by Pro Energy Solutions. The work was done very professionally and in a timely manner. Pro Energy was easy to deal with and very courteous. I have another HVAC replacement that is due in the near future. I will have no qualms about having Pro Energy Solutions doing it.

We found this company thru home depot after our home warranty people sent out a horrific company. They have been the best. Installation happened in the hottest part of the summer when we had no air. They were efficient, pleasant and explained the system. I have also had them out again to turn on the gas once installed and they have been great. 100% recommend

John and Tito from Pro Energy were very knowledgeable, professional and fair. They provided different options but not at all pushy. Would use them again.

Had an intermittent electrical issue. Frank came by and was professional, courteous, and systematically troubleshooted the problem until it was solved. Would not hesitate to use this company again!

Was pleasantly surprised with the young man that came. Friendly, respectful and knowledgeable. Highly recommend

DO NOT USE this company for HVAC. Initial installation of new system seemed okay but wasn't. The compressor that they installed was five years old. That's fraud. They're dishonest and deceptive.
Several glitches that had to be addressed. Techs tracked mud all over my house. Thermostat was removed and when reinstalled was loose. Had to be reinstalled again. Sheetrock was damaged in a closet. When techs came to install a couple of register covers, they cracked the sheetrock of a newly painted bathroom ceiling. They didn't tell me they did it and when I asked about it, the tech said, "It's just sheetrock," which is a stupid response.
Ordered new register covers through them costing $220. They gave me a bill for $698 when they finished what was an hour of work. Communication with them has been extremely bad, with conflicting information by the front desk and people showing up to do things that don't know what they're doing. Problems at every turn. If I had to do it again, I would have gone with another company. After reading this review, owner of the company called and screamed and yelled and said that everyone on my street, including me are crazy. One of my neighbors had recommended them in the first place. The owner then reneged on the service agreement and said he would not service the house. That's a breach of contract and this review is protected by the First Amendment.

Frank was very professional and friendly and efficient
He gave me an estimate , time estimate and also coordinated with the township for the permit approval
On the day of the job , he was on time, performed great work, cleaned up, ensured I was happy and did a great job overall

We had an insulation project done. For a long time our insulation in our attic needed attention. We contacted pro energy solution. The job was taken care of and completed in a professional manner. Everyone involved was polite. When the job was complete, the work area was cleaned up and left the way they found it. After the job they showed me what was do e and answered any questions I had. I would recommend them and also, use them again.