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Pro Energy Solutions Reviews - 100

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Doug Batruk

The service was excellent. The initial call which was for a tune-up turned out to be a needed repair. The technicians initial call Joe and the repair Sherry and Lee were excellent. The office staff diligently found the part that was needed for our unit and raced to get it to be repaired. Job well done much appreciated . Thanks again. Would highly recommend this service.

Shirley Walker

Frank and Dave were very professional and well versed in their craft. After several rough days, this was the icing on the cake for me. Thank you again, I can't wait for the next project!! Blessings Always,
Shirley

Dr.Paul Ouano

Top level sales and service. I use Pro Energy Solutions for all my home and business climate control needs. Prompt and immediate response to all of our emergencies. Makes us feel like we’re their best customer. Professionalism before during and after the job are unmatched. Call them today!

Michael Wagner

The 2 gentlemen were on time, very professional and thorough in there work. Above all they were honest with me telling me my system was fine and in good shape and didn’t try selling me on unnecessary things. Very nice, and personable, highly recommended!

Tucker Rowlinson

Repair tech arrived and got right to work, checked over my boiler and explained what the issue was - it just required clearing a bubble in the line and was good as new. He walked me through what caused the issue and was super helpful in answering my questions. He also pointed out a potential issue with my water heater's expansion tank, which I really appreciated! Great service and very communicative :)

Ayary Escobar

Great experience with the service. I
They listen to my concerns and where very clean. Highly recommend. Got mini split installation in 2 days. It was perfect timings since this week it has been so hot. John Boyle, Carmine and Gallina where also very helpful before starting the process.

Anthony

I recently had the pleasure of working with Pro Energy Solutions for HVAC installation, and I must say, their services were exceptional. Not only did their outstanding field tech team install two HVAC systems in just one day, but they also proved to be cost-effective. Pro Energy provided top-notch service without compromising on quality, all at a reasonable price. Additionally, their prompt attention to any issues that arose during the process further showcased their commitment to customer satisfaction. I highly recommend Pro Energy for their exceptional and cost-effective HVAC services.

Kingshuk Dash

Hvac tune up. ELIAS found 4 issues . He explained me those issues. Very professional, technical and courteous. Highly recommend Elias and PES.

Donald Olson

Very knowledgeable staff. Many years of experience. Answered all of my questions with clarity. Much better than previous HVAC companies that I have worked with. Definitely would recommend to others

Maria Bermudez

We had about 3 different systems installed by them, not sure exactly which. Something with heating, water treatment and ac. When they started the heat they took a digital thermostat that we paid for and installed an older one that was not useful to us (we use our phones to adjust Temps from different locations) for months it was left that way. When they finally returned to finish the install they gave us a new digital one however still not the one we paid for. The heat was not working, we had them go out and see what was going on and each time we were given different excuses. They said the garage door was left open. It was not we have cameras that show the garage. They said the vents were closed. They were not, I myself opened them. Then the thermostat blew out ( I told them it was the thermostat from the very beginning) and at this point they tried to charge us around $375 close to $400 for having to go out and fix their mistake. Customer service was rude and basically called us stupid. We got our $375 back after a full month of going back and forth with them.

Edit: again, full of excuses because the filter was literally just changed. We went from being told the filter was old to then being told we didn't install it right when we proved that the filter was in fact just changed.

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