Custom Climates HVAC

We payed another company over $3000 to turn up and replace some parts on our oil furnace. After that it would run rich and shut off randomly. I was feed up with that company so I called Custom Climates. Nate came over and properly diagnosed the issues and had the furnace running perfectly.

I would like to comment on an employee of yours named Phil who I believe is in the service department. I have been trying to get someone to help me with a problem that I was having with my boiler, a boiler that not many have much experience with, until I was referred to “Phil”.
After Phil and I made contact with each other, we discussed things and finally realized that I was out of his service area.
Phil took it upon himself to try to assist me over the phone.
It took some discussion, but we were able to diagnose the problem. He assisted me with the removal of the defective part and suggested possible places to procure a replacement. I purchased this item and reinstalled it. The boiler has been running fine ever since.
In summary, I really appreciate everything that your company was able to do for me and a special “Thank you” goes out to Phil for his assistance, which was above and beyond. He is a valuable asset to your company. IMHO

Everybody was very professional and pleasant. We ran into a small "hiccup" with one unit being a bit fussy during installation. It was resolved quickly, efficiently and at no additional cost to us. We highly recommend contacting Custom Climates for their quality service and products. Thanks, Guys!!

Everyone was very friendly and professional. Would recommend them to anyone. They explained the system really well and got everything done very efficiently. Also they were perfectly fine with my dogs following them around and trying to get attention.

Company was very responsive came out to take care of my climate master heat pump, did not look to overcharge me respectful of my input and corrected the issues as well as making somendesign change recommendations. Have forwarded the companies contact information to my builder for future reference.

Custom Climates will go the extra mile to get your job done. They are true professionals who treat people well. I highly recommend Jon and his crew.

Another contractor did a poor installation of a new boiler. Custom Climates did a fantastic job fixing the errors from someone else. I would highly recommend their professional services

The team at custom climates truly care about their customers and what’s best for ones home. The buying experience is informative and the staffs knowledge makes the decision process simple. A great team to work with!

The man who came to my home and helped with my HVAC was young, professional, and very good humored. He got here early and was quite responsive and provided service with a smile.

Custom Climates are very customer centric - from the back office to the field tech John - the entire organization provides excellent service and support.