Custom Climates HVAC

I got the contact info from a friend when our hot water heater burst. They came out the same day to quote us on a whole new system. The installation crew arrived right on time and were super nice and helpful. The plumber figured out we had an issue with out propane tanks and even took the time to help us figure out who to contact and let them know what we needed.

We had ductless A/C units installed recently. From the first phone call, to sales, then installation, the staff provided professional service from start to finish. I would recommend Custom Climates to others interested in this of system.

We contacted Custom Climates to repair our HVAC ducts after part of our house flooded. It was difficult getting ANY contractors to return our calls this season, but CC responded immediately, structured a reasonable quote for services, and then performed the work in a professional manner - on-time and as-promised. Definitely recommend this company for their reliability, professionalism and direct communication.

Great service, lots of knowledge, if you want your furnace running at top performance call these guys. I am so happy with the outcome and feel confident with the cold weather ahead. I highly recommend them and will use them in the future.

David H was very professional and knowledgeable and even checked the nearby HWH and alerted us to a possible corrosion problem. A great representative for LeBlanc.

We talked to a number of HVAC installers and all with a varied degree of knowledge. Customer Climate was straight forward and very knowledgeable. The written proposal was timely and within a short time we were scheduled for install. The field team was great! They showed when they said they would, were professional, extremely neat and they knew what they were doing. The office staff does a great job for communication and support. I would recommend Custom Climate to anyone. Gene C.

Wesley, my technician, is a well mannered professional young man who took care of my maintenance issues, cleaning, and was very informative and patient with me while explaining all he was doing and why. When he left, I had more needed information of the system. Very satisfied, A+ friendly service with a delightful smile and professional demeanor. I would definitely recommend this company for your AC/heating Mitsubishi system and services. Wesley, was again, a wonderful and kind technician. Thank you for your service.

We had a Mitsubishi Mini-Split system installed by another company in our prefab home, that was built out of state and it was plagued with issues. Wesley from Custom Climates came to our house multiple times, to trouble shoot and diagnose what was wrong. After multiple visits, Wesley identified and fix the issue. Wesley and the Custom Climates team are fantastic communicators and kept my fiancé and I in the loop with all the steps along the way.
Custom Climates is a A+ local family ran business and I highly recommend them for your HVAC needs.

I believe customer service is the most important part of a relationship with any company. From the system design consult at the start, to the wrap up of the install, I would characterize both their approach to their work and their customer service as exemplary. Our system was installed a couple of years ago; it was a significant job and is a combination of ducted and ductless units. There were some challenges with the installation, and Custom Climates was extremely responsive in addressing our needs. I never waited more than 24 hours for a call back or email response, and they were swift in coming out to the house to assess and make the required adjustments. Though it was a difficult nut to crack, this team persisted through a series of corrections, at no charge, to ensure that the system was working properly. This company is committed to installing quality products and to accountability in their installation, all with a smile and very positive attitude.

All is well and we love the cooling and heating that the Mitsubishi units provide. Just as important, we have enjoyed working with Jon, Darryl and the rest of their team. I highly recommend this group.

We have been a customer of Custom Climates since 2014. They have always been wonderful to work with. Quick with their response and very reasonable and competitive pricing. Up until now, we only needed them for the maintenance of our AC unit. The end of the season last year the AC needed to be replaced. I reached out to the team at Custom Climates and they were right on the issue. We received a quote for 2 different types of replacements and when we decided which one we were going to go with we were very excited that they offer financing as well! Once the financing part was completed, the process went very fast. There was a small issue with needing to add an attic ladder due to the existing space being too small, this issue was resolved and the install stayed on track! The team at Custom Climates were very professional, easy to work with and there was always great communication with everyone from their team!! I would highly recommend them for your AC needs, you won't be disappointed!!!