Legacy Air Conditioning and Heating

The service & technicians from Legacy Air were phenomenal! They made the entire process from setting up the appointment, follow up reminders of text messages/emails/phone calls, having the service technician call me shortly before coming out during the designated time frame, & having the service technician go over the various options & pricing to fix our a/c was a painless & easy process. I would recommend Legacy Air to anyone!

Legacy Air is the HVAC company we have used exclusively over the past 14 years. Today, our technician Aidan did not disappoint. He was professional, very knowledgeable and quickly solved our heating problem. This made our service call experience seamless, as usual. Thank you Legacy Air!

Call Legacy air got concise information on when the technician was going to arrive. The communication was clear and effective and they did what they said they would do. I will be using them again.

Four Stars for The technician, he was very professional and courteous. He replace my filters in the attic and cleaned and inspected my units outside. He told me that my capacitor was going bad and he could replace it now or wait to see how long it lasts. I chose to have it replaced, the part was under warranty but he said he had to charge me $80 for the service call. I paid them $300 for their annual membership to have my filters replaced twice a year and get preferred pricing and priority service response time, i liked the offer and signed up. The tech was onsite for a scheduled maintenance service. I didn't call because my AC wasn't working. It took less than 5 minutes to replace the part and he was onsite. Why would you have to charge a customer $80. I think you need to revisit your fees, if the tech is there for maintenance, base the fee on time to make the needed repairs. I would gladly pay an additional $20 for the additional work but $80 is a little outrageous. NO 5th Star because of the charge to replace the capacitor.

The service technician called when he was on his way, was prompt, professional, and polite. The work order was efficient. I highly recommend Legacy Air.

We made the mistake of calling another company (APM) and when the man was here we went into our attic to check out our system looking for a leak. The leak turned out to be a pluming issue but after he left we noticed the up stairs thermostat was off and the ac wasn't on at all. We called them back and they said they couldn't come back for 2 days. As it turned out when he exited the attic he must've bumped the power plug and unplugged the upstairs unit but we didn't know this, we just knew it wasn't working.
So we called Legacy on a Sunday morning and Technician Dave came to our house. He diagnosed the problem, fixed it, we paid for it, and he was gone in no time being totally honest about what the problem was. Thank you!!! We have found our ac company!!!

Fantastic company. Always honest, helpful and on time!!!
Excellent service for any Air conditioning/heat needs.

Hunter’s window of time to arrive at our house was between 7-19 am. Hunter was at our front door at 7 am and went to work immediately after being shown the problem area. Hunter kept me informed about what he saw and was very detailed in his assessment! System working perfectly now. We have signed a yearly maintenance contract now as we were impressed!

Very professional and on time. Technician called 40 minutes before arriving. Gave me several options for repair and one for replacement. Would recommend.

Had a relay go out in our Casita, legacy was very prompt and fair priced. Francisco came out and he was really personable and had the knowledge to quickly diagnose the issue. He didn't have the exact part on his truck but he made a call and they're sending another technician out with the right part to install, all in the same few hours. I highly recommend legacy and Francisco if you require their services. Thanks legacy air!