Windy City Air Conditioning & Heating

When our air stopped working, both blower and cooling unit yesterday evening, we assumed we'd be out of commission for the next few days, not a fun prospect in the Vegas heat. But they answered the phone outside of normal business hours at around 6am this morning, and had someone ready to come out between 12 and 2 (who also showed up at 11:30, huge kudos for coming early when available). They send out a text with the picture and a bio of your tech, as well as a tracker so we can see how long it will take for the tech to arrive, which is super cool. Love that service.

Thomas, our tech, was awesome! He was knowledgeable and laid out as much information as possible, so we knew the how and why of what was happening. It didn't feel like it was a hard sell of things we didn't need in order to boost profits, which unfortunately is always a risk.

All in all, 10/10 experience! Fast, friendly, professional, and reasonable pricing, what more could you ask for?

My air conditioner went out on Saturday July 3 (of course on a holiday weekend). A friend of mine recommended Windy City so I called them about 5:30 pm and they said they would call me on Sunday July 4th at 8 am to set up a time for a tech to come out (this is the point where I know it’s going to cost a fortune due to it being a holiday and on a Sunday). Windy City called at 8 am and the tech was at my home before 9 am. Thomas was awesome - very professional, great personality and didn’t try to sell me something I didn’t need. He had my air conditioner up and running in less than an hour and it didn’t break the bank. I don’t write many reviews but the outstanding customer service from Windy City went above and beyond my expectations. When you run a business and put your customers first - without seeing it as an opportunity to make a few extra bucks - that to me is first class service. I will recommend this company to everyone and will continue to use them in the future. Thank you!!!

I believe in preventive maintenance, so I called a company I used last year to check my AC and furnace, and to my surprise they said they were going out of business. I asked if they could recommend another AC/HVAC company; they recommended Windy City. I called Windy City and joined its Premier Club to have spring and fall inspections. Windy City did a great job, and the technician was thorough and professional. I am a very satisfied Windy City customer, and you will be too!

The technicians performed a thorough and honest inspection; consequently we will be using Windy City for our home's HVAC needs. Based on my good experience, I would highly recommend Windy City in Las Vegas.

Thomas Hontz

They’re reliable, insured, quick to respond and will answer your call no matter what time of day. They really care about people and your quality of life so when you’re AC goes out in the summer days-dont worry about having to wait. Reach out to them and they’ll make a way to get you back on track living comfortably. And if you just have general questions, you can call them and they’re happy to assist you.

Anyone looking to have experienced, caring and professional help with ANY issues related to HVAC service...Look no further than Vern and Windy City. There are a few good HVAC companies out there but NONE will Care about YOU as much as Windy City. They will be there on time, they will be polite and they will fix whatever is ailing your system. Once you try Windy City...you will never look anywhere else for help!

Contacted Vern, he came as a referral, and I am so grateful. He came right out and was extremely professional, knowledgeable and their services were at a fair price. (I shopped around and they were the most comprehensive and at the right price) Vern explained in detail what would be needed to get my air conditioning/furnace system back on line. The team that came out, special thanks to Andy, Bruce and Juan, these guys were terrific. It was a big job, but they worked late and non stop until it was completed. Excellent customer service, I highly recommend this company and team!

Windy City Air did a great job. They had a quick turn around time for service. Our company will continue to use them when we have HVAC needs for our modular office trailers. What else do you need other than quick service, reasonable prices, and a happy customer? Thanks again for a job well done.
- Ben

Our heating went out this winter and our home warranty service was totally useless. They took 2 weeks, the HVAC company they referred was helpless and waiting on the home warranty company.

After being cold in the house for 2 weeks and spending countless hours on hold with the home warranty company, we decided that we'll just get it done by another company outside of our warranty.

We were referred to Windy City Air by a family member and decided to call. They had 3 vans at our home the very next day.

They showed us exactly what was wrong. We appreciated their honesty and decided to ask about our air conditioning unit, since it was the same age as the heater. It was very old too, and we didn't want to chance it, so we decided to replace that as well.

We were so pleased with the work Windy City did in our home! They were very pleasant, neat, and efficient. My husband would hang around them as they were doing it asking questions. They'd give him an in-depth explanation as to why. Basically it was better to do things right than just to get them working, as it'll help the longevity of the system.

They came back months later to add more gas for the air conditioning unit (since it they could only get a certain amount in, in the Winter weather).

Thank you Windy City!
Great all around, and would highly recommend them!

For over 12 years I have had my HVAC serviced by Windy City. They are always on time, professional and provide excellent service with competitive prices. Just had a new system installed. It was a pleasure working with Thomas, Stephen, Isaac and Vern. I definitely recommend Windy City for all your HVAC needs.