Bryant Air Conditioning, Heating, Electrical & Plumbing

Always have a great experience with Bryant, they’re always pretty accommodating. They seem understaffed which I can relate to but will try to get you on their calendar ASAP. Techs are very thorough and take the time to explain things to you

Brandon was very efficient and professional. He quickly diagnosed the issue and fixed it quickly. We were very happy with the service we received and will definitely use them again!

They serve not just with professionalism but with a heart. No displacement fee or charge even when they show up and don't find any chargeable service. Great people.

Ryley is by far an amazing technician! Truly appreciated him explaining all that he did and also educating me on what steps I can take to maintain, and how to prepare for the future. Also treated my property with respect and care. He took off his muddy shoes before coming back into the house. Made sure everything was secure. Treated our fur baby with love. Truly appreciate Bryant and all that they do. Thank you do much for saving us from the heat.

Bryant was there when we needed them! We had initially hired a different HVAC company to install a new system in our house, but on the install day, they did not have the right equipment and were going to change us a thousand dollars more for a different system. That’s when we called Bryant and they showed up 10 minutes later! They found the correct system for our house and set up an install date in less than two weeks. They showed up on time and with 4 guys to do the install and got it done right. We now we have a nice cool house in this 100 degree weather. Thank You Bryant Heating and A/C for getting the job done….we will definitely recommend them to all our friends and family!

Best service ever I received from any home repair team, all were totally professional and the work they did was totally awesome, Jesse was the best professional I ever worked with and he went above and beyond in everything he did as also was the team of professional who came and did the installation of my new new heat pump system. I thank everyone at Bryant for all they did for me

My new Bryant air con broke after only 1 season of use. Obviously the unit was faulty -- or their installation was faulty. Rather than standby their product, Bryant charged me nearly $700 and made me wait days for repair. Still not repaired. If you're looking for reliability and good customer service, shop elsewhere.

Update: Thank you for repairing and for consideration on the price of the labor. It's back up and running...hopefully for the long haul now.

𝗔𝗯𝘀𝗼𝗹𝘂𝘁𝗲𝗹𝘆 𝘁𝗵𝗲 𝘄𝗼𝗿𝘀𝘁 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝗼𝗿 𝗜’𝘃𝗲 𝗲𝘃𝗲𝗿 𝘄𝗼𝗿𝗸𝗲𝗱 𝘄𝗶𝘁𝗵. 𝗠𝗮𝘆𝗯𝗲 𝘁𝗵𝗲𝘆 𝘄𝗲𝗿𝗲 𝗯𝗲𝘁𝘁𝗲𝗿 𝗽𝗿𝗲-𝗰𝗼𝘃𝗶𝗱, 𝗯𝘂𝘁 𝗶𝗻 𝟮𝟬𝟮𝟮 𝘁𝗵𝗲𝗶𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗿𝗶𝗱𝗶𝗰𝘂𝗹𝗼𝘂𝘀𝗹𝘆 𝗯𝗮𝗱. 𝗔𝘁 𝘁𝗶𝗺𝗲𝘀 𝗶𝘁 𝗳𝗲𝗹𝘁 𝗹𝗶𝗸𝗲 𝗜 𝘄𝗮𝘀 𝗼𝗻 𝗮 𝗵𝗶𝗱𝗱𝗲𝗻 𝗰𝗮𝗺𝗲𝗿𝗮 𝗽𝗿𝗮𝗻𝗸 𝘀𝗵𝗼𝘄. We bought a house and a new air conditioner was part of the sale - unfortunately the previous owners chose Bryant for this job. Unit was installed on July 20th, we took ownership of the house on July 25th, and it was July 28th before we spent enough time in the house to notice the AC was already broken. Bryant sent out a tech who didn’t call before showing up, blamed the faulty install on a single window unit the previous owners had set up making it hard to tell if the system was working, and couldn’t figure out what was wrong before he left. At least, that’s what he said - but he ordered an unspecified new part anyway. After we call them twice, we find out that this new part is supposed to arrive August 3. We call them on August 3 and no, wait, actually it should arrive on August 8. Finally it arrives on August 8, a much better tech than the first guy installs it on August 9, and it’s working again.

At this point, I wasn’t even going to leave a review. Sure, it was terrible service, but the second guy was nice enough and it’s working now, so whatever, right?

The air conditioner lasted until August 21 and then broke again.

Cue another tech who “can’t figure out the problem” but ordered an unspecified part anyway, and another “miscommunicated” part deadline. It was supposed to be here August 26, it is now August 30 and they haven’t even called. We have been without air conditioning for cumulatively 3 weeks OF AUGUST on what was supposed to be a brand new install, and they’re on their second try fixing it. 𝗔𝘁 𝘁𝗵𝗶𝘀 𝗽𝗼𝗶𝗻𝘁 𝗜 𝗱𝗼𝗻’𝘁 𝗲𝘃𝗲𝗻 𝘁𝗿𝘂𝘀𝘁 𝗕𝗿𝘆𝗮𝗻𝘁 𝘁𝗼 𝗰𝗹𝗲𝗮𝗻 𝘂𝗽 𝗮𝗳𝘁𝗲𝗿 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀 (𝘁𝗵𝗲𝘆 𝗱𝗶𝗱𝗻’𝘁, 𝘁𝗵𝗲 𝘀𝗲𝗰𝗼𝗻𝗱 𝗴𝘂𝘆 𝘀𝗰𝗮𝘁𝘁𝗲𝗿𝗲𝗱 𝗮 𝗯𝘂𝗻𝗰𝗵 𝗼𝗳 𝗯𝗼𝗹𝘁𝘀 𝗮𝗿𝗼𝘂𝗻𝗱 𝗼𝘂𝗿 𝘆𝗮𝗿𝗱). 𝗗𝗢 𝗡𝗢𝗧 𝗧𝗥𝗨𝗦𝗧 𝗧𝗛𝗘𝗠 𝗪𝗜𝗧𝗛 𝗠𝗔𝗝𝗢𝗥 𝗔𝗣𝗣𝗟𝗜𝗔𝗡𝗖𝗘 𝗜𝗡𝗦𝗧𝗔𝗟𝗟𝗔𝗧𝗜𝗢𝗡 𝗢𝗥 𝗥𝗘𝗣𝗔𝗜𝗥. 𝗜𝗳 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗮𝗻𝘆 𝘀𝗼𝗿𝘁 𝗼𝗳 𝘄𝗮𝗿𝗿𝗮𝗻𝘁𝘆 𝗿𝗲𝗽𝗮𝗶𝗿, 𝗲𝘃𝗲𝗻 𝗼𝗻 𝗮 𝗺𝗮𝗹𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗶𝗻𝗴 𝗯𝗿𝗮𝗻𝗱-𝗻𝗲𝘄 𝗶𝗻𝘀𝘁𝗮𝗹𝗹, 𝘆𝗼𝘂 𝘄𝗶𝗹𝗹 𝗯𝗲 𝘁𝗵𝗲𝗶𝗿 𝗮𝗯𝘀𝗼𝗹𝘂𝘁𝗲 𝗟𝗢𝗪𝗘𝗦𝗧 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆.

We would highly recommend Bryant Heating & Air. We had a great experience with everyone. From the sales professional to installers and everyone/everything in between the service was exceptional! Their people were professional and knowledgeable from start to finish to meet our needs and get the job done. We cannot be happier.
Thank you Bryant team!!!
The Kelly's

Response to Bryant's Statement:
If your $74 trip fee includes the diagnostic of my system, then you owe me a refund of $67.50 because the tech was here for 15 min, looked and my furnace, and assumed the water was from a freeze and thaw. He did no labor. As you see by the statement below, I was charged $74 trip fee and $67.50 for tech labor.

Very knowledgeable, but to charge your customer $74 to drive to the job is nothing less than a rip off. Nobody pays my gas to drive to work. That fee is the cost of doing business, not to mention you have one of the highest per hour charges as well. I will not use Bryant again.