Best service ever! Came out on an emergency basis. Tech had to order a part but was back within two days installing and fixing the problem! Received a fair quote and there were no surprise fees. I appreciate all the afore mentioned! Great company!
I normally don’t write reviews, but this company is definitely a company I will continue to support. I submitted a request in the AM online, got super timely response AND same day service. The technician explained everything every step, was professional, and kind. Definitely recommend!
My AC went out last night. I called early this morning and was able to get Aaron to come out. He had the problem figured out and fixed within minutes. Very friendly and informative.
Aaron is such a personable guy. He does a very thorough job is willing to answer all the questions patiently. I hope he continues to make the service calls at our home.
Of course on the coldest day of the year my furnace was not blowing hot air, made a call I seen all good reviews, and gave him a shot. I was so thankful I did very nice, informative, punctual, I could go on and on. He doesn't charge you for unnecessary things, I could not ask for better, and will definitely use him in the future for maintenance, and repairs, and will most definitely recommend to family and friends.
Arron was on time, super informative and professional. He took the time to explain to me what he was doing and what was going on with the system. I would highly recommend this company.
Russ is very very professional knowledgeable and informative. Very clean and got me scheduled in a short amount of time. Gave me a great working system works sooo much better then my old one. My house feels completely different from before it’s so cold in here I’m actually shocked because I’ve never been able to feel the air coming out of my vents and now I do! I want to say use this man 100% worth it. I will definitely recommend him to anyone asking about heating and cooling hands down. Thank you Russ.
I really liked the service tech Aaron. He was very personable yet professional. He explained the problem and the solution to fix it. Russ also kept in touch explaining the details of the bid to fix our problem. Thank you Russ and Aaron of Hooks Heating and Cooling! I will definitely recommend you to family and friends.
Very knowledgeable and efficient. Aaron knew what he was talking about and was very friendly and personable. Will be recommending to everyone. 11/10 service.
Annette Hallum
Excellent service. Russ and team really care about their customers and go above and beyond to help. Highly recommend Hoock's Heating and Cooling.
Bettie Price
Best service ever! Came out on an emergency basis. Tech had to order a part but was back within two days installing and fixing the problem! Received a fair quote and there were no surprise fees. I appreciate all the afore mentioned! Great company!
Tiffany Riegel
I normally don’t write reviews, but this company is definitely a company I will continue to support. I submitted a request in the AM online, got super timely response AND same day service. The technician explained everything every step, was professional, and kind. Definitely recommend!
Kevin Swanner
My AC went out last night. I called early this morning and was able to get Aaron to come out. He had the problem figured out and fixed within minutes. Very friendly and informative.
Sharon Hartweck
Aaron is such a personable guy. He does a very thorough job is willing to answer all the questions patiently. I hope he continues to make the service calls at our home.
Johanna Uthe
Of course on the coldest day of the year my furnace was not blowing hot air, made a call I seen all good reviews, and gave him a shot. I was so thankful I did very nice, informative, punctual, I could go on and on. He doesn't charge you for unnecessary things, I could not ask for better, and will definitely use him in the future for maintenance, and repairs, and will most definitely recommend to family and friends.
Jenny Preuss
Arron was on time, super informative and professional. He took the time to explain to me what he was doing and what was going on with the system.
I would highly recommend this company.
Casey White
Russ is very very professional knowledgeable and informative. Very clean and got me scheduled in a short amount of time. Gave me a great working system works sooo much better then my old one. My house feels completely different from before it’s so cold in here I’m actually shocked because I’ve never been able to feel the air coming out of my vents and now I do! I want to say use this man 100% worth it. I will definitely recommend him to anyone asking about heating and cooling hands down. Thank you Russ.
Debbie Taylor
I really liked the service tech Aaron. He was very personable yet professional. He explained the problem and the solution to fix it. Russ also kept in touch explaining the details of the bid to fix our problem.
Thank you Russ and Aaron of Hooks Heating and Cooling! I will definitely recommend you to family and friends.
Brenna Silverio
Very knowledgeable and efficient. Aaron knew what he was talking about and was very friendly and personable. Will be recommending to everyone. 11/10 service.