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  • Onsite services

Hometown Heroes Heating and Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marcus Johnson

This review can’t do the service I received from this company enough justice. We received this recommendation from an app my wife had on her phone. Same day service and the price was more than fair for the information that I received. Charles, the technician, also helped me install my smart thermostat. I highly recommend this company for anyone who has ANY heating/cooling problems in the future.

Scott B

So, to start with I was a little put off because they had to cancel twice because their technician was running late because he was still working another job. That is until they came to my house to install a humidifier for me and then I totally understood! The reason they were going to be late the first two times is they don't leave a job until everything works great, even things they weren't planning to do on that particular job! I have had many people and companies work at my houses over the years, but few if any have put forth the attention to detail, and gone over and above like these guys. If you are looking for HVAC service, and you maybe wonder how they have so many 5 star reviews, well, it is because they deserve them!

Update: I had them back out to fix a problem they identified while they were installing the humidifier. They were on time, called ahead, charged exactly what they quoted, but once again went above and beyond what was promised. There were extra parts that needed to be repaired, and they fixed those as well, for the original price quote! Do yourself a favor if you need some work done, call this company, you will get it done correctly and they won't leave you until it is completely fixed!

Danika Watts

Andrew and his team at Hometown Heroes were very professional and got the work completed in a timely manner. Andrew made me feel so comfortable and made sure I understood everything about the process. Will definitely use again.

Kevin Ashcraft

Bryan and his crew are top-notch! Our church went with Hometown Heroes because we wanted to support Raytown businesses--we weren't disappointed. They did a $40K install of 10 new units, and got it done in just a few days. If we ever have additional HVAC needs, we know where to turn!

Raytown Assembly

On very short notice the Hometown Heroes crew again provided excellent service. We discovered two of our condensers to our sanctuary had died, and the HH guys had us up and running within four days or finding the problem. Can't reccommend them enough!

Sheila Julo

We had a great experience with Hometown Heroes. We have lived in our home for thirty-five years without central air conditioning but thanks to Hometown Heroes that is no longer the case. They were able to do what other companies said wasn’t possible. I highly recommend Hometown Heroes to anyone in need of heating and cooling services.

Rodney Minniear

I reached out to them to repair a furnace that went out. I scheduled the service, they arrived and found the problem, then fixed it all in the same day. In general HVAC work is expensive, but their work seemed competitively priced. I would absolutely recommend them.

Barbara Allen

If you are in need of heating and cooling services you absolutely need to call this company!!!! Not only are they knowledgeable, they are full of integrity and make sure the job is done right They have excellent follow up and really care you are happy with their work. I worked in a business that required me to work with contractors. This company far outshines any HVAC company I have ever worked with.

Waddell Donovan

These guys are top notch, very professional over the top service technicians. A pleasure to be around a pleasure to work with top of the line equipment unbeatable prices. I would recommend these guys across-the-board across the nation these guys got what it takes to get the job done. 100% satisfied. On time guaranteed

Chris Meinders

Without a doubt the best in the area. Customer service is top notch.
They didnt try to sell anything but presented me with options. Zero pressure to do anything. Andrew and Brian are two incredible guys.

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