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  • Onsite services

Hometown Heroes Heating and Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
J Barce

After our A/C unit broke down, we decided to have a couple of reputable companies come out and look at it. We were told the unit could not be repaired and had to be replaced. They were all very professional, but Hometown Heroes was able to give us the best price. They responded fast to our service request and they would have installed the new unit that same afternoon had we been available. Overall, we are very content with the quality of services provided by Aaron, Brian and the rest of their team.

amanda palmer

We had a new furnace installed. Aaron, Brian and the guys are all awesome. Professional and prompt! They explained and answered my questions concerning our heating and cooling system and were very knowledgeable about it. These guys know their stuff and do great work. The name fits well.
Thank you Hometown Heroes.

Frank Bridges

A/C was not working and they sent a tech over same day. Very professional and knowledgeable. Was able to troubleshoot and repair issue in about an hour. Prices were very reasonable. Would recommend and use again! Thank you Hometown HVAC!

Barbara Robinson

Eric installed a new central air unit in my house. He arrived early and was very honest. Second time using Hometown Heroes. I will continue to do business with this awesome company!

Chastity Harris

I’m always skeptical when I read reviews so I try to be as honest as possible. This company is amazing. Their response time is impeccable. I didn’t even have time to call other companies to compare. They were accommodating and personable. Very communicative so you know what to expect and what’s going on. When Andrew arrived he had a warm smile, which made me feel comfortable.He didn’t try to Upsale or haggle me. He found the issue quickly and fixed it. This company will now be one of my staples and is a favorite 💛

Stan Conner

Arrived at the time they said they would. I was contacted by multiple people from Hometown Heroes. Lloyd arrived to assess my 2006 heating and cooling system. AC seemed ok, maybe minimal repairs, but the furnace was dangerous. I was shown the damages and decided to replace the entire system.
David and James arrived at the time they said they would. Pleasant and professional. They got right to work and did not stop until the job was done. Clearly explained the unit to me, and very patient with all of my questions. I was satisfied I had made the right choice when I went with Hometown Heroes Heating and Cooling.
Customer service was awesome and seemed like they were in touch with me daily. The gentlemen that came to my home were very professional and personable. Tolerated (liked) my dogs who were very comfortable with David and James.
Hometown Heroes Heating and Cooling were awesome. I strongly recommend them! Stress free!

Kyle Benoit

Had to call them out on Christmas Eve to figure out the plumbing problem with the furnace.

Love the professionalism and the speed of the dispatcher and technician.

They figured out our issue, fixed it, charged a reasonable amount and did a great
Job.

Mandy Ponder

Fast and friendly visit from Andrew to get a bid on installing a dryer vent—then quick scheduling, excellent service from Lloyd and great value overall. We will definitely use them again and would recommend to friends/neighbors!

Kyle Prellberg

Perfect experience. Professional and timely crew. Great communication through all phases. Thanks for everything HH! You all truly went above and beyond

James Burlingame

They overcharge an will do anything to get a sale out of you. as an ex-employee I have seen them first hand how they do it trust me

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