Hometown Heroes Heating and Cooling

Thy did a nice job on the AC unit I like the operation of it. The metal work on the furnace was not professional the return drop had a 3/4" gap at the bottom pulling air off the basement floor, so called filter rack was taped in with tape, hole cut in furnace cut out not professional, big dent in the back of furnace, and other things that could of been avoided by just taking two drives off and dropping the drop off to fix the problem that this person was having sorry I should of call them back to fix the problem but I didn't. Hope this isn't being done to other!!!

We are big believers in boosting our local economy but also having good work for a fair price. The reviews are pretty much what sold us on calling Hometown Heroes. Eric explained everything so that we understood what happened, why it happened, and what is going to be done to fix it. He came out on a Saturday and said they hoped to order the blower to be in by Wednesday. He then let us know that the fan would arrive early and he’d be back Monday morning. He just left and our AC is running! He explained what setting it is on and why- how this will help with humidity levels too and become more efficient. I had no idea, so that was great information to learn! He was so helpful and kind- we will 100% be using Hometown Heroes again, and Eric is just a gem of a human and technician.

The thermostat touchscreen for my hvac went out the other day. I called a big hvac company to come out and give me an estimate. The hvac system was working fine, but the touchscreen needed to be replaced. You can imagine my reaction when the cost to replace the touchscreen was $2200. I called hometown heroes and chatted with Brian. He explained the issue with my Lennox iComfort and sent someone out to determine whether I could install a Nest or other thermostat. Luis came out the next day and was awesome. He was able to install a Nest thermostat. The service was great. I signed up for an annual hvac service and I never do those sorts of things. I 100% recommend hometown heroes!

They were able to get my unit replaced in just a couple of days. The techs were friendly and knowledgeable and the job was done quickly. I feel I got a fair price and was able to get financed in just a few minutes. I wasn't planning on having to replace my A/C, so they made it as smooth as possible.

I really like how the installation looks - I've seen MANY HVAC installations to compare with and the work done is excellent! And both the salesperson and the installation guys were easy to talk to and know their jobs well.

This was a fantastic experience!!!

They provided lots of great communication about the services to be done and what to expect. They had a minor issue with a supplier to them, and they handled the communication perfectly. Everything was completed timely and quickly.

The staff was professional and thorough and friendly. They followed-up to make sure everything was satisfactory, and they tested to ensure things were running optimally. Even better, they explained everything so it was understandable.

Absolutely would recommend Hometown Heroes Heating and Cooling!!

I was recommended to Hometown Heroes by another customer and Facebook. I was given a 30 minute window for technicians to arrive, Brian and Adam were here at the scheduled time.They were very friendly and professional. They had my air conditioner installed in a few hours and left their work area clean. I highly recommend Hometown Heroes!

Hometown Heroes are a great company. We wanted a local and independently owned business. I had questions before the work had began and one of the owners, Bryan took the time to visit with me and make sure all my questions were answered. Our installers ,Brian and Charles, were on time, very sweet and awesome! They did great work and cleaned up after themselves. Our dogs especially liked helping them out and they loved it. We cancelled our old contract with another company as they did a corporate buy out. We will not support that. Hometown Heroes will have our business now. They even gave us some great recommendations on other small businesses to support. I asked for their input. Thanks guys!
Terry and Lynne Summers

Air conditioner quit working on Saturday afternoon. I called Hometown Heroes and Andrew (the owner) was here within an hour. He did a "get us by repair" and made appntmnt for Monday because of needed parts. Luis was here on Monday morning with the parts . He installed the new parts, a/c is working great.
They delivered exceptional service at a fair price. Very polite, professional young staff.
I highly recommend this company without reservation.

Recently, my AC unit’s fan stopped working, and I reached out to Hometown Heroes for assistance. I was amazed when Andrew arrived at my house within just two hours of contacting them! He swiftly identified and resolved the issue, providing me with valuable suggestions for future maintenance. I’m incredibly impressed with their service and will definitely be reaching out to them for any future HVAC needs. The promptness, expertise, and attentive approach deserve an A++ rating! Highly recommended!