I had them out for service at a rental unit. They said they could not get inside the property after a couple minutes (I confirmed later that the tenant was there and the house was quiet for their baby). I called them back and they said they said they said they had to send the technician to the next job despite it being less than 5 minutes after they called me the first time. Poor customer service, do not recommend.
My home warranty company contacted Home Performance Group to fix our AC which was freezing up and not cooling the house properly this summer. Darrick was quick to respond, very professional, knowledgeable & answered all our questions. My wife liked that he left everything clean & in order. We will definitely use them again in the future.
I recently had the pleasure of working with Home Performance Group when my home warranty sent them out to perform a tune-up on my HVAC system. Darrick, the technician who came out to my home, was incredibly helpful and kind throughout the entire process. He took the time to thoroughly explain his diagnosis of my system, and answered all of my questions in a clear and concise manner. I was impressed with his level of expertise and his attention to detail. Not only did he perform the necessary tune-up, but he also provided me with some helpful tips to ensure my system continues to function properly in the future. Overall, I was extremely satisfied with the service provided by Home Performance Group and would highly recommend them to anyone in need of HVAC services.
We had a great service experience. Darrick was polite, informed, and did a thorough checkup of our heating and cooling systems. Price was as quoted and not only was Darrick on time, but arrival was communicated ahead of time. Great communication!
Darrick and Nick were great as well as Bri in the office. In dealing with the home warranty company. Installation and explanation on equipment was great. I recommend this company and its employees for any A/C, plumbing, electrical need.
Nick and Darrick replaced our furnace and did an amazing job. They were meticulous in their work and went above and beyond to attend to all the details to make sure the final install was the best it could be. Working with Home Performance Group was a great experience overall and we will be calling them for any future needs.
Derrick just came out and quickly diagnosed a problem in my electrical system. He was courteous, professional, and patient as I asked questions. He gave me options and ideas on how to save money. I highly recommend this company.
The crew from HPG (Josh, Randy and Jason) did a fantastic job reconstructing our septic lagoon. From start to finish they were great to work with and kept us informed of what was going on with our project. They made having our lagoon redone a good experience. We would highly recommend them and have shared the information for all the services they provide with our neighbors/friends. Thanks!!
One of my bedrooms did not have electricity. Keegan was able to find the problem and fix it. He then proceeded to be sure all of the connections on the same circuit were tight. He was very thorough in checking all the electrical options in the rooms. I would highly recommend Home Performance Group LLC to others!
jbuchheit2017
I had them out for service at a rental unit. They said they could not get inside the property after a couple minutes (I confirmed later that the tenant was there and the house was quiet for their baby). I called them back and they said they said they said they had to send the technician to the next job despite it being less than 5 minutes after they called me the first time. Poor customer service, do not recommend.
Cami D
My home warranty company contacted Home Performance Group to fix our AC which was freezing up and not cooling the house properly this summer. Darrick was quick to respond, very professional, knowledgeable & answered all our questions. My wife liked that he left everything clean & in order. We will definitely use them again in the future.
Dalton Sherley
I recently had the pleasure of working with Home Performance Group when my home warranty sent them out to perform a tune-up on my HVAC system. Darrick, the technician who came out to my home, was incredibly helpful and kind throughout the entire process. He took the time to thoroughly explain his diagnosis of my system, and answered all of my questions in a clear and concise manner. I was impressed with his level of expertise and his attention to detail. Not only did he perform the necessary tune-up, but he also provided me with some helpful tips to ensure my system continues to function properly in the future. Overall, I was extremely satisfied with the service provided by Home Performance Group and would highly recommend them to anyone in need of HVAC services.
Antoinette Madeira
We had a great service experience. Darrick was polite, informed, and did a thorough checkup of our heating and cooling systems. Price was as quoted and not only was Darrick on time, but arrival was communicated ahead of time. Great communication!
Doug Simmons
Darrick and Nick were great as well as Bri in the office. In dealing with the home warranty company. Installation and explanation on equipment was great. I recommend this company and its employees for any A/C, plumbing, electrical need.
Sarah Bassett
Nick and Darrick replaced our furnace and did an amazing job. They were meticulous in their work and went above and beyond to attend to all the details to make sure the final install was the best it could be. Working with Home Performance Group was a great experience overall and we will be calling them for any future needs.
Sue Robb
Derrick just came out and quickly diagnosed a problem in my electrical system. He was courteous, professional, and patient as I asked questions. He gave me options and ideas on how to save money. I highly recommend this company.
Robin M
The crew from HPG (Josh, Randy and Jason) did a fantastic job reconstructing our septic lagoon. From start to finish they were great to work with and kept us informed of what was going on with our project. They made having our lagoon redone a good experience. We would highly recommend them and have shared the information for all the services they provide with our neighbors/friends. Thanks!!
Dan Herod
Darrick came to fix our air condition. We use home warrenty services. Darrick found a wiring screw up. A guided wire was forced.
We want to give a strong recommendation. This service was the 7th repair call on this AC unit. It is less than 2 years old. Our heat exhausted thanks.
Beth Blum
One of my bedrooms did not have electricity. Keegan was able to find the problem and fix it. He then proceeded to be sure all of the connections on the same circuit were tight. He was very thorough in checking all the electrical options in the rooms. I would highly recommend Home Performance Group LLC to others!