The technician was friendly and professional. He wore a face mask in our exchange about the problem with the AC. A capacitor was replaced and coolant replenished. The AC cools as it should on these hot August days. Balance Point Heating and Cooling was able to arrange service on the same day I requested my problem. Good job!!
Thank you very much Balance Point team! I appreciate you guys coming back out and going over some stuff with us that we didn't know about. Justin went up and beyond with several things that we will know to do in the future. The house is much warmer and looking forward to getting our gas and electric bill this month to see the difference the new furnace will make in both utility bills. AGAIN THANK YOU!!!
Amazing service, as always! AC went out on the hottest day of the year. Balance Point came out the same day and took care of us. Could not give a higher recommendation. Thank you!
Eric came out to do a routine check up on my air conditioner. He came on time and was very polite, pleasant and professional. I will use Balance Point again.
I am very satisfied with the work Corey did on my air conditioner. He was very friendly and was at my house an hour after calling Balance Point and had the correct part on hand and gave me a fair price.
This is my first encounter with Balance point and I simply cannot imagine a more organized, courteous, competent, and price conscious group of people than Justin and his workers. I am a 71 year old retired electrical engineer. I am not a HVAC expert but do have the education to understand the underlying principles of this equipment and have experience with design and implementation of electrical equipment. By default, I oversee some of the repairs at our church. We have 7 furnace/AC's in our church. I have been monitoring them for over 5 years because I noticed that some of the repairs made to our largest unit had to be repeated. Expensive parts were replaced without determining the root cause. I felt that Balance Point personal were very competent because they were willing to let me watch and explain to me everything they did. I was impressed that they placed the TXV (expansion valve) on the outside of the evaporator housing. They also added cool weather shutoffs to avoid freeze up if the AC is turned on with the outside temperature is below 50. Do I need to say that they will be the company I call for my home AC?
Never have to go another place. Employees at Balance Point are top-notch, truthful and professional. Truly feel they have the customer's needs at the forefront, before trying to sell something that isn't needed. Thanks all!
Janet Thornton
The technician was friendly and professional.
He wore a face mask in our exchange about the problem
with the AC. A capacitor was replaced and coolant replenished.
The AC cools as it should on these hot August days.
Balance Point Heating and Cooling was able to arrange
service on the same day I requested my problem. Good job!!
Pat Trotta
Thank you very much Balance Point team! I appreciate you guys coming back out and going over some stuff with us that we didn't know about. Justin went up and beyond with several things that we will know to do in the future. The house is much warmer and looking forward to getting our gas and electric bill this month to see the difference the new furnace will make in both utility bills. AGAIN THANK YOU!!!
Andrew Goffinet
Amazing service, as always! AC went out on the hottest day of the year. Balance Point came out the same day and took care of us. Could not give a higher recommendation. Thank you!
Chris Miller
Fantastic, quick response, quick fix, decent prices. Eric was courteous, informative and professional. 5 stars!
Disco Queen
Eric came out to do a routine check up on my air conditioner. He came on time and was very polite, pleasant and professional. I will use Balance Point again.
Jason Gauger
I am very satisfied with the work Corey did on my air conditioner. He was very friendly and was at my house an hour after calling Balance Point and had the correct part on hand and gave me a fair price.
Dick Whitehouse
This is my first encounter with Balance point and I simply cannot imagine a more organized, courteous, competent, and price conscious group of people than Justin and his workers.
I am a 71 year old retired electrical engineer. I am not a HVAC expert but do have the education to understand the underlying principles of this equipment and have experience with design and implementation of electrical equipment. By default, I oversee some of the repairs at our church.
We have 7 furnace/AC's in our church. I have been monitoring them for over 5 years because I noticed that some of the repairs made to our largest unit had to be repeated. Expensive parts were replaced without determining the root cause.
I felt that Balance Point personal were very competent because they were willing to let me watch and explain to me everything they did. I was impressed that they placed the TXV (expansion valve) on the outside of the evaporator housing. They also added cool weather shutoffs to avoid freeze up if the AC is turned on with the outside temperature is below 50.
Do I need to say that they will be the company I call for my home AC?
Dawn Leach
I've used Balance Point fr several years and I trust them to do quality work!
Kevin Chan
Installed an air source heat pump and mini split for us. Everyone I interacted with has been very helpful and informative. Great experience!
Jaime Dial
Never have to go another place. Employees at Balance Point are top-notch, truthful and professional. Truly feel they have the customer's needs at the forefront, before trying to sell something that isn't needed. Thanks all!