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    Balance Point Heating and Cooling, Inc. Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Sarah Noble

    When our 22 year old A/C unit was first acting up, Justin came by to take a look. He gave us a quote but also gave us tips on how we could extend the life of that unit - for FREE! We took his advice and were able to save up for two more years. This summer when the system was struggling again, we were financially able to replace the old system. It was a no-brainer, we called Balance Point. A company that puts people over profits any day, thanks guys!

    For anyone wondering how they compare price-wise, when our system first went out, we had several companies come out to give us quotes. All companies were within a couple hundred dollars of each other so Balance Point is fairly priced in the KC market. They have a couple of different financing options to fit any budget.

    When your A/C goes out in the middle of summer, you need a company who will be prompt and effective. We signed the paperwork and they were at our house 2 days later installing. The men who installed cleaned up after themselves and even though they had to cut into the ceiling, they made it look like an original part of the basement design.

    Laura Gehrt

    Balance Point was able to get me in the same day as my home warranty service request was submitted, which was a very pleasant surprise. Eric did a fantastic job - he was thorough, knowledgeable and professional and talked me through everything that he was checking and doing.

    M

    M

    Technician was great, explained a few questions I had. The most thorough of anyone who has previously done the Hvac Maint. Check since we have lived here. Highly recommend this company. They also previously helped us one winter when a power surge took out our thermostat. Will definitely call them first if we have any hvac issues. Thank you!

    Jen Boss

    When my AC quit working, I asked my Facebook friends for recommendations for a trustworthy, honest HVAC company and Balance Point was one of the suggestions. I could not be happier with their service! They were knowledgeable, friendly and had my AC up and running in less than 2 hours from the time I called them, and for only $200! I hope I don’t need them anytime soon… but they will be my official HVAC company in the future!

    Maureen Purcell

    We have been with Balance Point for over 5 years. This is hands-down the best experience with have had with a Heating and Cooling company. They are responsive and quality minded. They helped trouble-shoot an ozone problem with an aging electrostatic filter in our home and I am forever grateful for that! Can't say enough good things about them. I don't refer unless I feel service is high caliber, which is the case with Balance Point.

    Michelle Shaffer

    I have finally found an HVAC company I can trust! From my initial call to schedule the appointment, I could tell this was a great company. The ladies in the office were so friendly and they even called me the day before to tell me when they would be out. Eric was on time and did a great job with the routine maintenance to my heater and humidifier. He was friendly, knowledgeable and honest. I will definitely be a returning customer.

    Lyndi Dewey

    Very happy with Balance Point H&C. After getting several quotes, Balance Point had fair prices. They were helpful in working with us to figure out exactly what we needed and so we chose them to install a whole new system. They were great to work with from beginning to end.

    nancy frizell

    Everyone at Balance Point was professional, friendly, and most of all, helpful. When my AC went out, they got Eric there as soon as he was able. He diagnosed issue and as soon as I made up my mind as to what I wanted, they had me on the books for install. I can't thank them enough!

    Teresa B

    We're confident in recommending Balance Point! Eric and Chris replaced an uncommon compressor in our A/C within a couple days sooner than we had expected. This professional yet personable service company was referred to us by Old Republic Home Warranty group.

    Carol Gregg

    Balance Point is absolutely the best! First time we called was in May, and they worked us in that day, likewise Tuesday when our heater went out. Diagnosed the problem quickly, unfortunately ours is a mobile home so parts aren't usually in stock. To our surprise both times they had them by the next day and were up and running. Will always be calling Balance Point with our heating & cooling business.

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