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Metro Heating & Cooling Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Benjamin Karp

The whole team was super responsive and able to get me an appointment same day. Jalen came out and was clearly very knowledgeable and got my furnace tuned up and running very nicely for an old machine. Would definitely recommend Metro Heating & Cooling.

Lori Shock

Couldn't be happier with this crew, multiple time great experiences! Who knew cat litter close to your furnace can cause sensor issues,not me! So grateful Andrew was able to help us so fast and effectively! Thanks Metro for being AWESOME! :)

Michael Owen

Al and Josh did a fantastic job installing our ERV, and another team installing our water heater. Very friendly, careful, and professional. Super pleased with their work.

David Dean

From beginning to end of my furnace installation (Goodman) I was very pleased with the entire process. The number of times I called the office every one was very pleasant and answered my questions which satisfied me completely. The installers Al, Ryan and Tyler arrived on time Thursday morning 12/3/20, actually a little earlier then mentioned the day before, which was fine with me. All three guys were very pleasant to deal with from answering my questions about the installation/furnace to just general conversation. I watched the entire installation, not that I was concerned about their work, they were very professional, but intrigued myself of how it would be completed. Al was very attentive in the work Ryan and Tyler were doing, assisted both in their work answering questions. When they were done the area was cleaned up swept, trash removed, etc... The completed project looked better then the old furnace install. Because of how pleased I am with how Metro Heating & Air handled my purchase/installation. I do plan on calling for a new central air to also be installed. The two old units are 27 years old. Thanks Metro for a great experience!!

Elizabeth Greiner

Found an unknown leak location fast and made the repair. The leak was caused by a previous plumbing repair by another company. They were knowledgeable and efficient. Leak is fixed and they gave advice to prevent problems in the future.

David Coral

My experience was terrific from first to last. MH&C was referred to me by my handyman (Renaissance Man LLC) and it was definitely a good one. Dave Bomgren looked at my current system and gave me good options for estimates. He was very professional and explained what was needed. We communicated via email, and once I got the estimates I added a couple of components and Dave had new quotes back to me within an hour or two. Once we settled on a package, the scheduler contacted me within minutes!!
At my home Rick and Alex were great to work with. Very professional and friendly. Rick looked everything over and explained what they were going to do and how they would be going about it. They took good care to keep the work area clean, and I completely trusted them enough for me to head to work and let them close up the house when they were finished. The work is neat and looks well done.
I have a second furnace to replace in a few years, and these are the guys I'll be going to again!

Kinzi Peterson

Technician was professional and thorough. He answered all questions and took time to talk about the appliance and repairs. I'll choose metro next time we have boiler trouble.

Paul Ziman

Andrew S and Ryan G replaced a boiler for my radiant heated 3 zone system and retrofitted 2 wall mounted radiators in place of baseboard units which were inadequate in heating master bedroom. They were on time, careful of just completed painting job when installing new radiators and did a clean and tidy install from start to finish. Fired up system, bled air from system and made sure all controls worked properly. Would definitely recommend Metro and shout out to estimator Roy as well for taking the initiative to calculate btu's needed to both size the new boiler and radiators. Finally system works correctly. Numerous other contractors have failed to diagnose/fix my heating problems over 30 years. All they are interested in doing is selling equipment or replacing parts with little understanding of how radiant systems should work. Metro did the job right the first time. Thank you to Roy, Andrew and even Ryan!

Autumn A

We had our water heater replaced by Mike and Kyle today and they did an excellent job! In and out in under 1.5 hours. They were very professional and friendly to both me and my dogs. Highly recommend Metro and will use them again in the future!

Lila Smith

My technician, Brian, was on time, friendly, professional and conscientious in his work. Thanks so much for filling me in on my furnace’s condition and for getting it back in tip top shape! Much appreciated!

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