NorthStar Services

To start with, Russ cleaned my boiler and went through the items that were not functioning up to par and needed replacing. He was extremely thorough explaining everything to me. Repairs were done by Sam, who did an excellent and thorough job on that boiler. I’m very happy with Northstar Services and would recommend them wholeheartedly! Thanks guys!!

Travis at Northstar is amazing. I called him on a weekend when I had no heat at the deer shack. He walked me thru some troubleshooting over the phone and i was able to get it up and running. Travis was a life saver!

When we decided to switch from a fuel oil heating system to a propane system, we called several heating/cooling companies in the Duluth area. When we contacted NorthStar Services, we were in touch with Charles Deville, who came out that evening and talked to us about heating systems and what would work for our home. He provided us with a very competitive quote by the next morning. We chose NorthStar to install our new system and even upgraded to add air conditioning. Charles answered our questions in great detail while providing timelines and the next steps, including coordinating propane installation with Curtis Oil. On installation day, Zach and Dom showed up on time and worked efficiently. They were personable and explained what was going on as they worked throughout the day. Once the system was installed and clean-up was completed, Zach and Dom showed us our new system and even took extra steps to seal up a crack in our wall that was hidden behind our old fuel oil tank. Charles, Zach, and Dom made this process easy and stress-free while providing excellent customer service. I highly recommend NorthStar services for any heating and A/C services.

They are easy to work with. You can ask any questions without feeling dumb or looked down upon. They helped me with my furnace, and even gave me some good tips on maintenance. I would definitely refer them to everyone I know!

I got an immediate call from Northstar minutes after I looked them up on Angi's list. Charlie came out, gave an estimate on the spot, about $1700 less than an estimate we got with another company. Anthony and Corey were the installers, and they were able to come two days sooner than expected. They did a great job, and our house is so much warmer. I highly recommend this company.

Hats off to Zach and Dom for their stand up job removing my old boiler system and replacing it with a brand new unit. They left my short term rental unit clean following the work done in the unit, which was far different than others I had prior to calling Northstar. Charlie's estimate and coordination of the project made things roll out smoothly, and the team's rapid response made it so I was able to get my rental back up and running 2x faster than what other companies estimated.

They came out less then a week after I called, was expecting a inspection only. He had circulation pump with him that worked, did the work same day, very professional and would definitely work with again in future

First Class Business For Sure!! Charlie was very knowledgeable with great communication when offering the options and recommendations for our furnace and A/C install. Sam, Keath, and Tyler were absolutely outstanding. They had a hard job to remove 4 furnaces, 2 oil tanks, and an A/C unit...no complaints, just a strong work ethic and best team. I've already referred your business to friends and family the same day you finished the work. Job well done boys. -Paniaqua Family

Equipment recommendation and installation of new furnace and AC were great, zero complaints.
However, a month after install, the dampers in the duct work stopped working. The service tech came out promptly and said he was just at another house that had the same damper motor fail and he was waiting for a supplier to help with a replacement.
I was told that he’d get back to me as soon as he had a compatible replacement.
After that, I never heard from anyone. I called about once monthly from May through August and could not get an update. I started calling at least weekly in September and still didn’t get a call back.
I finally ordered whole replacement dampers and installed them myself at the end of October.

Fantastic service by very friendly and knowledgeable crews. I had a new furnace and AC unit installed in one day. They removed the old furnace and cleaned up all of the mess, to the point where you couldn't even tell they were ever here.
After a few days, I called them back to work out a couple of small issues; and they took care of everything with no questions. I would highly recommend this company. I also have a ten year warranty to add peace of mind.