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  • Onsite services

NorthStar Services Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Megan Birk

Travis and Jen were awesome!!!! We woke up to no heat and it's cold and rainy. Thanks to their club program we got bumped to the top of the list in priority. Not only did Travis identify what was wrong he also helped us by giving options and helping us with financing. I really appreciate their hard work and honesty. They made this as painless as possible:)

Paul Harkness

I was very impressed with the entire process of replacing my old oil boiler with a new high-efficiency furnace from Northstar. The team came in and it took up my old boiler and water heater and installed a new Navien 240 combo with four zones. The team did an impressive job in just one day! Travis, James, Russ, and the team were really spectacular!

Daniel Moore

I cannot say enough good things about NORTHSTAR Heating & Cooling. My furnace went out on a Sunday afternoon in January; one call to them and Russ was at my house within the hour to diagnose the problem. He talked parts & labor rates, and we decided on a complete new HVAC system after weighing costs (my furnace was 25 years old). He left me with infrared heaters to warm the house overnight.

James & Matt were on site the very next morning to tackle the complete install. Very friendly, did exceptional work, and then took the time afterwards to reprogram my wifi thermostat and test all systems, show me all aspects of the systems, and provide information for their Club membership for maintenance, etc.

Will ABSOLUTELY recommend these guys to all my friends & colleagues. You all rock!!

Matt Martens (Matt from Duluth)

I enjoyed working with Travis, and his team. They worked hard, and fast to provide a good service for me and my family. Communication was great, and they even sent us a nice, "Thank you" gift for doing business with them.

Anthony Nordberg

So my heat went out last week(early March) These guys showed up within 40 mins. Being I have kiddos in the house it's not like I can go without for any period of time and these guys knew it. They made sure I was up and running by the end of the day. This was in entire install and removal of my old furnace. They were clean and professional. No cussing, clean friggin guys. Im 100% satisfied with their service and they will have my business in the future. Thanks to all the guys that came over to my house last week

Ali Marnich

Beyond impressed with Northstar! Noticed water dripping from under our furnace and called them right away. Jen was very helpful and had someone at our house within a couple of hours. Unfortunately we needed a new furnace and not just a repair. They brought over space heaters that kept our 1400sq ft house in the mid 60's on a 13* day and had a hotel room set up for us at the Fairfield Inn in case we felt it was too cold in our house. The next day they replaced the furnace and had to cut up the old one to get it out of the basement. Travis, Russ and Jim were extremely helpful in explaining the issue and even showed us the completely corroded coils. They were in contact with us through the entire process and ensured that we were happy with the installation. The new furnace is quieter, smaller and will probably make a huge difference in our heating costs! We cannot recommend Northstar enough!

Marian Bell

Everyone was so knowledgeable! I never felt overwhelmed by all the details!
You can tell that customer service goes to the very heart of every person with the company!
I highly recommend Northstar Heating and Cooling, and would feel confident that they would take care of my friends and family the same way they took care of me!
Good job!

Oliver Kelsey

I had a great experience using Northstar Heating and Cooling. My furnace quit working. I called Northstar and they had my furnace working within a couple of hours. In addition to fixing the problem I called about, they let me know of other potential issues with my heating system that I should be aware of. I would highly recommend this business.

Tasha Anderson

My furnace went out while I was at work. Came home to my house at 59 degrees after picking up my 3 year old. Tried everything to restart the furnace but it wouldn't. With it being below 0°F out, I was panicking. Northstar was fast to send a guy over and was able to install a new furnace the next day (our origional was about 30 years old). Very kind, professional and efficient workers. They even offered me extra space heaters to make sure we kept warm for the night. Tonight it will be -50°F and I am so thankful to have working heat. THANK YOU SO MUCH NORTHSTAR!

Nosneros Gaming

Fantastic experience I called them up on a Saturday morning. They had one of there best come and take a look. The tech was very kind he even went out of his way to show me what was actually malfunctioning with his little camera. Now I have my new furnace coming in monday and they even barrowed me some heaters. If your having any issues dont hesitate to call you'll have your problems taken care of in no time at all and you'll feel that they actually cared, the tech went as far to wear protective bootie covers and that totally matters to me. ALL N ALL DONT HESITATE TO CALL!

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