Hoover Electric Plumbing Heating Cooling

They were very professional and knowledgeable. They were also very quick. They installed a plug so I can install an above range microwave. If I hear of anyone having electrical issues, I will be telling them to call Hoover.

My wife and I hired Hoover to install a drain for our utility sink, as well as a new hot water supply line. We had Wesley come out to do the repair, and he did an excellent job.

Dalton was extremely professional and polite! He walked me through every step of the process and broke things down for me to easily understand. I would definitely recommend!

I am a STRONG BELIEVER that if someone/company does EXCELLENT WORK AND GIVES YOU EXCELLENT CUSTOMER SERVICE that you stay with them! That is EXACTLY WHAT HOOVER ELECTRIC PLUMBING HEATING has done for us! Every single Employee from HOOVER that has come to my home has given us nothing but EXCELLENT SERVICE! They always answer our questions and they always make the effort to make sure we understand why and what they are doing. Another reason what makes HOOVER GREAT is when their employee explains what we need they take the time to explain what we need and exactly why we need it! They also give you several different options for your situation, and I do mean several options. HOOVER ELECTRIC PLUMBING HEATING IS WITHOUT A DOUBT A GREAT COMPANY AND WE WILL BE WITH THEM FOR ALL OUR HOMES NEEDS. THANK YOU HOOVER FOR EVERYTHING!
SINCERELY, PATRICK & SALLY C.

This was a mystery. No water was coming into the house. The water department had no repairs or shut offs in the area. Dustin Symons explored possibilities, applied a shut off valve for a water filtering system, and water began to flow. Excellent job, precise description of work done, and very considerate. I would recommend Dustin without hesitation.

Garen did a good job taking care of my drain system and took the time to tell my what was happening and how to prevent it in the future. He is a good professional service contractor.

Great experience, handled the issue fast, got my AC up and running in no time, and took the time to show me the preventative maintenance I can do to avoid this problem going forward

Chris Meyers,
Was very professional and courteous, and offered me a few options for maintaining on my air condition unit and furnace as well as a few much needed upgrade suggestions to help prolong the AC units working life.

He did give me a great price to have the house heating and cooling duct cleaned, but ay this present time I’m unable to do that and plan to have it done within the coming year.

When they schedule you for service, they don't specify times, which is weird.

On my scheduled day of service, I got a call at noon and had to reschedule for another week out. So that was cool.

David Burnham came over with his apprentice to put in a outlet approximately 7 feet from an existing outlet.

It's funny because they don't do itemized receipts, so I can't see exactly where my $1,037.50 went to. Considering it took them less then 3 hours to "complete" the job, I would say that's just insulting. Shame on this company for charging that much, and no means of justification for that kind of price. I mean that's taking advantage of customers right there. How can any self respecting business owner feel good about that?

Anyways, they left a huge mess. After they took out the drywall, I was left to patch it up, spackle it, and sand it myself. All the drywall they took out was completely unusable. I had to buy new wall at Home Depot. So that was cool.

The biggest problem was they gouged floor. Pretty badly.

There was also styrofoam in the electrical outlet they put in. Maybe a fire hazard, idk. Prolly shouldent be in there, idk.

They also installed an outlet other then what was discussed.

I first reached out to customer service and explained my concerns, but the female took it way to personal, got very offended and was arguing with me.

I then reached out to manager Matt Hedges about my concerns. Sent him pics and videos of it all. He was pretty quick to dismiss everything.

Overall extremely disappointed in every aspect of this project. Would not recommend doing business here.

Mike was wonderful. Very professional but personable. Explained everything he was finding and looking for. Also gave me a very detailed explanation of what to expect and what to watch. Extremely transparent and trustworthy