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Expert Heating & Cooling Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amy Sparago

Expert Heating and Cooling installed a new furnace/Air Conditioning unit for us. The workers were polite, on time, informative and meticulous! This was a two day job, and these workers were terrific. Extremely neat and quiet. Pricing very fair and just overall a great company to work with. Special shout out to Gino and Davey for their tremendous hard work! And to Nick for answering my 1000 questions.🙂

Coleen Horner

Expert Heating and Cooling was a great company to work with. Communication was excellent. The guys who did our job were outstanding. Arrived on time, worked hard all day, cleaned up when they were done. They were pleasurable, knowledgeable and excellent employees of Expert Heating and Cooling. Everything that Nick, our salesman, told us was done and done correctly. In today's world it's hard to find a company like Expert Heating and Cooling. They are top notch and if you need a furnace, air or hot water tank, these are the guys to come to.

Katherine Grant

The office staff and technicians at Expert Heating & Cooling are amazing. I always feel like they have my best interest at heart. I've never felt like they were trying to upsell me. They are very trust worthy. Brian helped me today with a new thermostat. I wanted something basic and simple to use. I am very happy with the product he installed. I highly recommend the Taylor office!

Zach Waas Smith

We couldn't be more pleased with Expert. They installed a new electric air source heat pump HVAC system, a heat pump water heater, and upgraded our electrical panel. We shopped around several contractors to replace our old gas furnace & gas water heater, but it was hard to find someone with the know-how and willingness to help us electrify. Most of them just tried to talk us out of a heat pump and/or were afraid of the task.
But Tom Jacobs absolutely knows what he's doing - he has a deep technical understanding of heat pumps and building systems, and will right-size your unit for your home (which is super important for a ASHP!). His confidence in his work gave us confidence in his company.
And they did not disappoint. The installation guys were great. Shout to Tyler, Nick, and Jake for a job well done - we passed inspection with flying colors. They were always very professional, clean, and the quality of their work is top-notch. They were responsive to our requests and helped us understand our new system. I'm looking forward to a long relationship with Expert because I won't be going to anyone else if this ever needs repair/maintenance work. Cheers, guys!

Bonita Carey-Powers

I was replacing my 22yr old furnace and A/C. Jake was very informative and detailed with all that would be done, AND he even beat my lowest estimate. On May 9&10, 2022, Nick and Drew did an excellent job installing both systems along with my new digital thermostat. Expert Heating and Cooling far exceeded my expectations and I would definitely recommend them to others.

E Bri

This company deserves every bit of a 5 Star review!

Tech that came out was Bryon. He was professional all the way, yet personable! Very knowledgeable and well versed in his trade. Awesome work.

Laura Virgo

My tech Christopher Labo was outstanding! He is a true professional and went above and beyond to bring us top notch service. He made sure he did everything he could to complete my service on the scheduled date. Thank you Chris! I appreciate you.

Mark Bashore

Sometimes when you make a big decision you wonder if you're going to make the right choice. Well, I made the right choice with Expert Heating and Cooling.
I needed to get 2 new HVAC systems for my Mothers Condo and my Condo in the same complex.
It started with Sales Rep. Nick W. we had a good discussion about what was needed for the new systems. He suggested a couple options and one of them hit the nail on the head. It was exactly what I wanted in a new HVAC system.
Gino and his crew came out and removed the old units and installed the new Furnaces, A/C, Humidifiers, Air Filters and Programable Thermostats. Gino and Davey did an excellent Job. Both were Polite and Professional. Gino did a great job of explaining the process and maintenance of the new systems installed. We now have a correctly installed, well running and quiet HVAC system in both our homes.

Sarah Grzywacz

I have a service contract for 7 years...just had a checkup 2 weeks ago and now it is not cooling. They cannot come out for 3 days even though I have a service contract. 1st time I am trying to call for a special call and they cannot respond quickly.

Tricia Sirois

Every person we interacted with starting with Nick was knowledgeable, service oriented, provided clear and detailed information and friendly. They worked expertly and efficiently. The cost was reasonable and explained fully. Expert all around!

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