Expert Heating & Cooling

After hearing unusual noises from my 20+ year old furnace, on one of the coldest days of winter, I was able to discuss the situation with Nick on their after hours number, since they were highly rated, local, and one of the few companies that offered an after hours number. I decided it was indeed time to invest in a new furnace. Nick was able to offer me a competitive offer on the furnace I'd wanted, and was scheduled a one day replacement just days later. The installers, Brandon and Matt, were both professional and efficient. Nick was very friendly, and Expert Heating and Cooling warranty their work. I now have a new and more efficient furnace, and know who I can call locally for my heating and cooling needs.

We have been Expert H&C customers for over 10 years. We have never had a bad experience. The Customer Service team listen, repeat to confirm then understand and communicate the key point of the our request/concerns. The Service Team & Manager are very knowledgeable when explaining the service/repair work needed. They have a full understanding of their products and products capabilities. They have even researched our history to understand the products and contracts we have signed and purchased. The field service representatives have been professional, polite and explain their work being performed to insure we are receiving the level service we requested.

The service team has been very good to wear proper PPE as well as wearing shoe/boot coverings to insure they do not track outside dirt or debris into the house. An all around A+++ team.

The sales team understood our budgets and timing restrictions when we purchased the Carrier high efficiency furnace and a/c unit. The cost was within our budget, the install was immediate due to our schedule and the total customer experience was great.

Over the past 12 yrs, we've had a couple repairs to the AC unit, but by being a member of the Expert maintenance plan, our out of pocket costs were very reasonable. They came out yesterday (5/31/23) to look over our AC unit as the fan motor stopped working. The technician was very clear speaking when explaining the issue and his solution. Luckily, they had the replacement motor on their truck and were able to replace it that day. Service was top notch, very polite and knowledgeable. Thank you E H & C.

I'm very happy to recommend Expert H&C to anyone and We are very satisfied customers.

I can’t say enough nice things about this team. They have been out to help me more than once with my boiler and each time are professional, polite, informative, and reasonable!!
Most recent service was Christmas morning, and I was so grateful they are here for our community
Thank you Expert team!

Setting an appointment was a breeze, serviceman Hector was prompt and professional. Prices fair and excellent work done. Will recommend this company to my friends and family.

We purchased this system from the 3 years ago. Daniel and Dave came out to repair our system. They took charge of the situration and completed the repairs. THANK YOU!!!

We just moved into our home.
Dave was excellent, knowledgeable and professional.
Provided me knowledge on our furnace and air units, and was even happy to show me how to work the thermostat :)
Sarah was great too...I had a scheduling conflict that she took care of with such a positive attitude!

Thank you for treating me with such good care and kindness!

Reached out to them to help with an issue we were having with our manufacturing production floor heating system. They came out fast, corrected the issues, and helped our personnel better understand the controller. Only the one experience with EHC so far, but I will definitely call them first moving forward. A+++

The tech that came out was Dave and he was awesome. He wasted no time and diagnosed the issue right away meanwhile I spent the day driving around for the wrong part wasting time gas and money due to my own fault.

Almost 5 years since they installed my furnace and AC relatively no problems. Good insulation people!!

Expert was recommended to me by a work colleague as we are new to the area. They were terrific. Frank arrived on-time and had confirmed on a call before to let us know he was on the way. When he arrived, he was polite, knowledgeable and helpful in tuning up the furnace and a/c. Explained what he was doing and pointing out the system issues that I can maintain easily to help improve the life of the system. I strongly recommend Expert Heating and Cooling. Signed up for their maintenance agreement!