Service Professor

Awesome people at Service Professor we have had at least ten different technicians at the house, plumbers & electricians, not a rude one among them. Smart, friendly. I could use every positive adjective in the English Language. Honest.

Excellent customer service!! Nick did an amazing job walking me through the work that needed done, rerouting my draining/water line for the new dishwasher. Very thorough throughout the entire project. Cost was an initial concern for me to move forward, but Service Professor made it comfortable with their MVP program which allowed me to save additional $$$ on the project!!

I would definitely recommend Service Professor for any of your future projects or if you're stuck on your current one, give them a call...they'll fix it in a snap!!

Sales and/or estimates. Completely satisfied. I purchased furnace, humidifier, air purifier, AC system, and the tankless water heater. Oh and had the Ducts cleaned. Completely satisfied have already recommended to a few friends. All the guys and one young lady were great. Highly recommend

It was a pleasure to have Gregg and Ryan work at my home all day yesterday 10/13! What a great team of people Service Professional has! From the promised call ahead down to the final cleanup when done, these guys are great! I had big electrical issues that were resolved completely with the new service panel installation and rewiring as well as ceiling fan installs and some new outlets. Trust me, these guys know what they are doing! If I could give them 10 stars, that would be a beginning to express my satisfaction. For future projects there's no question they are my choice. I told some coworkers about my experience and one of them has said she would call for an estimate for electrical repairs!
Thanks to Don, Steve, Gregg and Ryan...you guys are stellar!

Ryan and Carl were extremely professional and very personable! They came in and took care of everything that needed doing in my son's home, with a very very good attitude! They even made friends with the dog. As a former firefighter, it was wonderful sharing war stories with Ryan the fireman. They were and absolutely delight to work with!! I would highly recommend them!!

Do not under any circumstances use this company, we spent 12,000 having our HVAC replaced 2.5 years ago and have had nothing but issues. The central air has never worked properly. The technician who came to fix our unit 6 months after having it installed said the previous employees were fired for bad work and our unit was not put in correctly. They claimed it was fixed and it worked the remainder of the summer. Last week it stopped working again and they said they would not come and repair it with out 200$ just to come look at it and the manager then hung up on my husband. I have never had a company who does not stand behind their work more than this one. They are crooks who do poor work and then charge you to repair things they did incorrectly. We will be seeking out legal services against this company. Please save your money and time and go with a different company who stands behind their services and does not try to charge you for their incompetence. Our unit is only 2.5 years old and not working. Please do not support this business.

Service was professional and very courteous. Nick came out to pin point the source of a leak that we discovered yesterday for us and was able to in short order while talking through solutions. While here Nick also noticed an issue with a previously installed toilet and took the time to correct the error while he was already in the house to save us time and headache. Nick also provided an estimate for updating our shower plumbing to replace the old galvanized plumbing and explaing it could be done as a stand alone job separate from a while home re-pipe in order to chip away at the large cost instead of an all at once. Highly recommend Service Professor and Nick if you're in need!

Quick and efficient service. Really appreciate the professional, honest, and courteous manner of the techs. But what I most appreciated was they were able to see right away another issue with my system from an install I had earlier in the week and got me scheduled for an appointment. They really went above and beyond and my house smells amazing. Thank you!

Let me start by stating Brandon Elliott did a fantastic job. Our issues were not with him. Our issues were that it took 3 appts to complete our service call ti repair a home bathroom toilet and leaking shower facet. A part had to be ordered. We never received a call when the part came in. We had to call to inquire about when we could expect our service to be completed. Brandon happily came out a second time only to find out there we a couple more issues with the new part, that he gladly made right. Then he had no problem coming out for a third time because the faucet just wasn’t working exactly. He was kind, apologetic and gladly made it right.
My complaint is back to the beginning when no one called us to inform us the part was in. And dealing with the call center trying to set up service calls was inconvenient. We continuously played phone tag trying to actually talk to someone to set up service calls. We pay for Service Professor monthly service plan with the idea that we would have access to sooner service appointments and not have to wait so long to actually get someone out to our house. Not sure what that monthly contract payments covers. We will be looking into keeping that or cancelling that contract. I hate to think if our original service request would have been a bigger project, how long it would have taken and more of an inconvenience

We recently had a bad clog in our kitchen sink that my husband and I could not get out no matter what we did. Victor showed up on time, was very professional and took his time trying to diagnose the issue. He fixed the clog quickly and efficiently and we were very pleased with the $99 service charge to get things up and running again. The scheduling staff was also super sweet. We will definitely be calling them again if we ever have plumbing issues in the future.