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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Suburban HVAC, Inc. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katie Hall

We had a great experience with Suburban HVAC. They installed central AC for us and did a great job! In addition, their customer service was spectacular - they were always super responsive and resolved any issue that came up! Highly recommend. ~The Niland Family

MaryKate Daly

Very appreciative of the high service level with the team! Questions are answered quickly within one call, and not only is there good communication with the customer, you can also hear in the background the team works well with each other. The maintenance visit took some schedule coordination due to issues on my end, and I appreciated Michelle's patience and understanding. Emails are responded to quickly. The service technician told me what to expect when he arrived and walked me through what suggested work we would need to keep the system running, and why it would be important. Thank you Suburban!

Fred D'Amore

Suburban replaced my old AC that was in the attic. The installers did a GREAT job. They took away the old unit. and cleaned up after themselves. I would highly recommend this Company.

James Soby

Suburban installed a central AC system in our home this past June 2019 and LOVE it! Bobby, Mark and the team did a great job from planning and estimating through execution, fine tuning and completing all rebate paperwork for MASS Save.

Our family could not be happier with the quality workmanship and technical knowledge they brought. During this hot summer we have been extremely comfortable.

Shelby Bukhenik

We contacted Suburban after a month long struggle with our heating equipment and several bad companies only looking to make money, but not solve any problems. They came in and quickly assessed the situation and then helped us work with Mass Save to apply and install our new system. All of their people were professional and helpful. We will continue to use them when in need!

Shivani Patel

Bobby was awesome throughout the whole process. He was great to communicate with and the project was finished in a timely manner. Easy to provide payment and they helped us with the rebate forms at the end. Most of all was very trustworthy and reliable and will highly recommend to anyone who wants a new HVAC system.

Beck N

We had a great experience with Suburban HVAC! Our sales rep Mark was there for every step of the process - from quote to final detail! He was very professional & available for every question & adjustment. The installers Eddy & Kenny knew what they were doing. They encountered a few hiccups during the install, but they handled them with ease. They also were great at cleaning up after themselves! Even with the extra time needed, the quote that we received was honored - NO surprises when it came to the final payment. Mark also brought all of the paperwork for the warranties & for the MassSave Rebates. Overall, we are very pleased with our mini-split & our new central ACs. We would recommend them to anyone looking for a professional experience with a company who knows their products, is reliable & is willing to go above & beyond to meet the needs of their customers.

Amy Paxson

I was able to get an appointment during a very busy time (the first hot days of summer) when other HVAC companies were booking 3 weeks out. Dan, the tech, arrived on time and was efficient, knowledgeable and friendly. He easily solved what I thought was going to be a huge problem. I highly recommend Suburban. Thanks!!

Viviana Champagne

The crew did a great job removing our old AC and installing our new AC. We are happy with the service and would recommend this company to friends and family. They did a very good job and all the guys were professional and friendly.

K Alves

Suburban HVAC helped me through the complicated process of switching from oil to gas heat. They were helpful, well informed, supportive and cheerful to deal with. I have an older home so the install was a bit more complicated than originally anticipated but they got the job done with minimal issue. I’m so happy with the end result and have peace of mind now, knowing that I have a brand new system that will keep my home comfortable for years to come

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Cleanliness
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Comfort
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Staff
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Facilities
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