Suburban HVAC, Inc.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Online estimates
- Onsite services
Suburban HVAC, Inc. Reviews - 100
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Dave Twombly
From the first interaction with Suburban they were awesome. They called me with an opening for an estimate a few days earlier than scheduled. Bobby was super knowledgeable and his quote was about $10k less than others we received. Nick and Brian, who did the install, were professional, polite and overcame many obstacles that popped up working on our old house. We barely knew they were here while they worked.
Bobby came back to do on-boarding and final paperwork. They even help with all of the Mass Save Rebates. I've already referred them to a few friends and clients (and will continue to do so). It's nice to support a family run business and it's even better when that support is rewarded with an excellent experience. I'd happily recommend Suburban HVAC to anybody looking.
Barbara K.
I’ve been using Suburban to install, service, and repair my HVAC system for 14+ years. They have convenient scheduling and the techs are always polite, friendly, and knowledgeable. I appreciate that they go above and beyond to make sure my system is running at peak performance, especially with a heat pump that was installed by another company. I highly recommend them!
Andy Phillips
Suburban was great when my A/C broke this summer! Had never used them before, they located a replacement, refused to needlessly upsell me, and had the new unit installed in just 8 days. The installers were friendly, prompt, and even informative. Highly recommend them for all your needs!
M Mohan
Suburban Air was very responsive and came to fix our AC within 24 hours during a hot week this summer. Our technician Darren was excellent! Efficient, thoughtful, and professional. He replaced a part and was done in less than an hour. Great job. I would recommend this company to others.
Christopher Akoury
We went with Suburban after talking with a couple other companies about installing 4 ductless mini splits. Kenny listened to what I wanted to do, which other companies were trying to push me into something I didn’t want or need. We are very happy we went with them. The price was good, the process was easy, and the work Hunter and his crew did looks great!
JVista S
January 27, 2021
Suburban just completed removal of my oil burner and installation of a new gas boiler.
Without meaning to, I made mistakes almost every step of the way with things that were my responsibility- failing to sign papers on time, not having a new meter installed ahead of time and failing to schedule inspections for prior work.
This meant Suburban had to stop the installation several times and it turned a one day job into a four day job, over a two week period.
They never once complained, and although the extra trips must have certainly increased their costs, they never passed those increases on to me.
The guys that did the actual install were just fantastic. They never complained or got upset as they hit the numerous delays caused by my errors. They were always there on the dates/times they said they’d be, they were neat, they were courteous, they were professional, they were competent and they updated me each step of the way. When the install was complete, they left the area cleaner than it was before they started! I was so impressed with them I sent the owner a note telling him I wish I had guys like them when I had my own business.
Every person I dealt with at Suburban – Richard, Bobby, Mark, Phil, Sam and Beverly – was not only professional, they were also kind and understanding on a personal level.
I’d never dealt with the company before and I didn’t know any of the personnel before, so based strictly on how they performed their service, I can say without hesitation, this is absolutely a first rate company in every aspect.
If you want to deal with a company that is honest, fair, reliable and competent – Suburban has to be your choice.
Thanks to all of you for an outstanding job.
John Savarese Waltham, MA
Dan Pious
My wife and I recently purchased a home, and we wanted to install a fully ducted central AC system. From the initial meeting, to finalizing the project, Bobby, Eric, and the rest of the Suburban team were a pleasure to work with. They were on time every single day, they began and completed the project exactly when promised, and the work they did was clean, professional, and efficient. It's rare these days to work with a company that does exactly what they said they'll do, but Suburban knocked it out of the park for us. We highly recommend them to anyone looking for a reliable HVAC contractor!
Moriah Karalexis
Bobby and the team at Suburban made the process of installing central air conditioning a breeze—pun intended. He did a great job understanding what we needed and made himself available for any questions we had throughout the project. Also, the technicians were very professional and made sure to carefully clean up after their work was completed. We would absolutely highly recommend Suburban to anyone looking for a quality, professional HVAC experience.
adam smith
Our heat wasn’t working tonight (A Sunday at about 6:00 PM). We called the office and received a call back promptly letting us know a technician could come out within a couple of hours. The tech Paul arrived and was great. He explained what the issue was clearly and thoroughly. He had our heat working again very quickly. I also appreciated his “lesson” on how my furnace operates. We have used Suburban many times over the past six years since we bought our home. I would highly recommend Suburban to anyone considering using them for service.
William Heitin
I have been using the services of Suburban for over 10 years. They always live up to the highest standard. Starting from the initial consultation on this project to the final install it was great service. I would not hesitate using them again in the future for a repair or major replacement.